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Author Topic: Media Center 30 crash few second after start  (Read 1025 times)

Baron

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Media Center 30 crash few second after start
« on: April 11, 2023, 06:04:11 am »

Hi! I've only 2 days to evaluate MC30 but it crash few seconds after start. Different crashed thread but ever the same instruction (libJRPlayer.dylib  0x0000000116f65f8b JRAnalyzerFile::OpenPlugin() + 6571)

Thanks!

Here attach the error message:

Process:               Media Center 30 [956]
Path:                  /Applications/Media Center 30.app/Contents/MacOS/Media Center 30
Identifier:            com.jriver.MediaCenter30
Version:               30.0.87 (5740)
Code Type:             X86-64 (Native)
Parent Process:        ? [1]
Responsible:           Media Center 30 [956]
User ID:               501

Date/Time:             2023-04-11 12:55:45.340 +0200
OS Version:            Mac OS X 10.15.7 (19H2026)
Report Version:        12
Anonymous UUID:        0BE56F6F-1292-F2F4-FDDE-F963EC43E7B0


Time Awake Since Boot: 2700 seconds

System Integrity Protection: enabled

Crashed Thread:        14

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4
Termination Reason:    Namespace SIGNAL, Code 0x4
Terminating Process:   exc handler [956]

Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib           0x00007fff72f15dea mach_msg_trap + 10
1   libsystem_kernel.dylib           0x00007fff72f16160 mach_msg + 60
2   com.apple.CoreFoundation         0x00007fff3909ad07 __CFRunLoopServiceMachPort + 247
3   com.apple.CoreFoundation         0x00007fff390997c1 __CFRunLoopRun + 1329
4   com.apple.CoreFoundation         0x00007fff39098c33 CFRunLoopRunSpecific + 466
5   com.apple.HIToolbox              0x00007fff37cb4aad RunCurrentEventLoopInMode + 292
6   com.apple.HIToolbox              0x00007fff37cb47c5 ReceiveNextEventCommon + 584
7   com.apple.HIToolbox              0x00007fff37cb4569 _BlockUntilNextEventMatchingListInModeWithFilter + 64
8   com.apple.AppKit                 0x00007fff362fd3c9 _DPSNextEvent + 883
9   com.apple.AppKit                 0x00007fff362fbc10 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
10  libJRTools.dylib                 0x000000010de76349 JRUIMessageLoop::PumpMessage(JRMsg&) + 137
11  com.jriver.MediaCenter30         0x000000010adbabe2 0x10a92f000 + 4766690
12  com.jriver.MediaCenter30         0x000000010adb85da 0x10a92f000 + 4756954
13  com.apple.CoreFoundation         0x00007fff39090549 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
14  com.apple.CoreFoundation         0x00007fff390904dd ___CFXRegistrationPost1_block_invoke + 63
15  com.apple.CoreFoundation         0x00007fff39090452 _CFXRegistrationPost1 + 372
16  com.apple.CoreFoundation         0x00007fff390900be ___CFXNotificationPost_block_invoke + 80
17  com.apple.CoreFoundation         0x00007fff3906026c -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1745
18  com.apple.CoreFoundation         0x00007fff3905f635 _CFXNotificationPost + 1586
19  com.apple.Foundation             0x00007fff3b705096 -[NSNotificationCenter postNotificationName:object:userInfo:] + 59
20  com.apple.AppKit                 0x00007fff36306873 -[NSApplication _postDidFinishNotification] + 312
21  com.apple.AppKit                 0x00007fff363065b2 -[NSApplication _sendFinishLaunchingNotification] + 208
22  com.apple.AppKit                 0x00007fff36303673 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 549
23  com.apple.AppKit                 0x00007fff363032b8 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 688
24  com.apple.Foundation             0x00007fff3b730336 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
25  com.apple.Foundation             0x00007fff3b7301a0 _NSAppleEventManagerGenericHandler + 98
26  com.apple.AE                     0x00007fff3a432203 0x7fff3a425000 + 53763
27  com.apple.AE                     0x00007fff3a431929 0x7fff3a425000 + 51497
28  com.apple.AE                     0x00007fff3a429bd7 aeProcessAppleEvent + 449
29  com.apple.HIToolbox              0x00007fff37cc67ea AEProcessAppleEvent + 54
30  com.apple.AppKit                 0x00007fff362fd661 _DPSNextEvent + 1547
31  com.apple.AppKit                 0x00007fff362fbc10 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
32  com.apple.AppKit                 0x00007fff362ed91e -[NSApplication run] + 658
33  com.jriver.MediaCenter30         0x000000010adb7b8c 0x10a92f000 + 4754316
34  libdyld.dylib                    0x00007fff72dd4cc9 start + 1


Thread 14 Crashed:
0   libin_APE.dylib                  0x0000000114756a20 APE::CAPECharacterHelper::GetUTF8FromUTF16(wchar_t const*) + 80
1   libin_APE.dylib                  0x0000000114757925 APE::CStdLibFileIO::Open(wchar_t const*, bool) + 133
2   libin_APE.dylib                  0x000000011473b91b APE::CAPELink::CAPELink(wchar_t const*) + 75
3   libin_APE.dylib                  0x0000000114702b2c CMJAPEFileInfo::Open(wchar_t const*) + 268
4   libJRPlayer.dylib                0x0000000116f65f8b JRAnalyzerFile::OpenPlugin() + 6571
5   libJRPlayer.dylib                0x0000000116f6402d JRAnalyzerFile::Open() + 2797
6   libJRPlayer.dylib                0x0000000116f550cc JRAnalyzer::GetFile(int) + 44
7   libJRPlayer.dylib                0x0000000116f96610 CPlaylistExpander::ExpandFileCUE(CCUEParser&, CLogHelper&, double, bool) + 736
8   libJRPlayer.dylib                0x0000000116f8e047 CPlaylistExpander::ExpandFileCUE(JRString const&) + 103
9   libJRPlayer.dylib                0x0000000116f84fd6 CPlaylistExpander::ExpandPlaylists(JRString, JRPropertyMap*, bool, JRString, bool) + 6806
10  libJRPlayer.dylib                0x0000000116f53a49 JRAnalyzer::AddFile(JRFilename, bool) + 2761
11  libJRPlayer.dylib                0x0000000116f529ab JRAnalyzer::Open(wchar_t const*) + 395
12  com.jriver.MediaCenter30         0x000000010ac04d70 0x10a92f000 + 2973040
13  com.jriver.MediaCenter30         0x000000010bb8d494 0x10a92f000 + 19260564
14  com.jriver.MediaCenter30         0x000000010ae6cb9d 0x10a92f000 + 5495709
15  com.jriver.MediaCenter30         0x000000010bb88e1f 0x10a92f000 + 19242527
16  com.jriver.MediaCenter30         0x000000010bb7fc6d 0x10a92f000 + 19205229
17  com.jriver.MediaCenter30         0x000000010bb7e899 0x10a92f000 + 19200153
18  com.jriver.MediaCenter30         0x000000010ae40853 0x10a92f000 + 5314643
19  libsystem_pthread.dylib          0x00007fff72fdd109 _pthread_start + 148
20  libsystem_pthread.dylib          0x00007fff72fd8b8b thread_start + 15

 
Logical CPU:     0
Error Code:      0x00000000
Trap Number:     6

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Hendrik

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Re: Media Center 30 crash few second after start
« Reply #1 on: April 11, 2023, 06:39:05 am »

What kind of Mac hardware is this on?
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Matt

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Re: Media Center 30 crash few second after start
« Reply #2 on: April 11, 2023, 06:44:18 am »

If you look at the JRiver log file, you'll hopefully see what APE file it's working on when it crashes.

APE::CAPECharacterHelper::GetUTF8FromUTF16 should be safe, so maybe you could make the file available to me so I could test as well?  I'm matt at jriver.

Thanks!
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Matt Ashland, JRiver Media Center

Baron

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Re: Media Center 30 crash few second after start
« Reply #3 on: April 11, 2023, 07:17:00 am »

What kind of Mac hardware is this on?
Nome modello:   Mac mini
  Identificatore modello:   Macmini6,2
  Nome processore:   Quad-Core Intel Core i7
  Velocità processore:   2,3 GHz
  Numero di processori:   1
  Numero totale di Core:   4
  Cache L2 (per Core):   256 KB
  Cache L3:   6 MB
  Tecnologia Hyper-Threading:   Abilitato
  Memoria:   16 GB
  Versione Boot ROM:   429.0.0.0.0
  Versione SMC (sistema):   2.8f0
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Baron

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Re: Media Center 30 crash few second after start
« Reply #4 on: April 11, 2023, 08:14:29 am »

Do you think it's time to change the hardware? I only use it for music... ::)
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Baron

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Re: Media Center 30 crash few second after start
« Reply #5 on: April 11, 2023, 08:20:39 am »

If you look at the JRiver log file, you'll hopefully see what APE file it's working on when it crashes.

APE::CAPECharacterHelper::GetUTF8FromUTF16 should be safe, so maybe you could make the file available to me so I could test as well?  I'm matt at jriver.

Thanks!
I'm not able to find the APE file but i find this:
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Hendrik

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Re: Media Center 30 crash few second after start
« Reply #6 on: April 11, 2023, 08:25:10 am »

This should get fixed in an update, sorry about the troubles.

You should be able to use any version before 30.0.66, which is when we think the issue was introduced.
For example, 30.0.62: https://yabb.jriver.com/interact/index.php/topic,135161.0.html
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Baron

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Re: Media Center 30 crash few second after start
« Reply #7 on: April 11, 2023, 01:39:00 pm »

This should get fixed in an update, sorry about the troubles.

You should be able to use any version before 30.0.66, which is when we think the issue was introduced.
For example, 30.0.62: https://yabb.jriver.com/interact/index.php/topic,135161.0.html

Works!
Great support.

Thanks  :)
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Hendrik

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Re: Media Center 30 crash few second after start
« Reply #8 on: April 20, 2023, 09:02:11 am »

This issue should hopefully also be resolved in 30.0.93
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