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Author Topic: Help-cannot restore  (Read 1597 times)

forevermusicfan

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Help-cannot restore
« on: August 29, 2023, 01:28:39 pm »
Hello,

I need help as I cannot restore my license for Media Center 16.

When I enter my license code, I get a message saying

"This license has been restored too many times".

Please help.

Thank you.
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JimH

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Re: Help-cannot restore
« Reply #1 on: August 29, 2023, 02:19:34 pm »
I can't find a license for the email address you've used for the forum.
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forevermusicfan

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Re: Help-cannot restore
« Reply #2 on: August 29, 2023, 02:32:06 pm »
Hello,

Can I PM you and give you my email and my license number?
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forevermusicfan

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Re: Help-cannot restore
« Reply #3 on: August 29, 2023, 02:37:20 pm »
Hello again Jim,

If I can PM you,
then how to send a PM.

Thanks again.
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JimH

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Re: Help-cannot restore
« Reply #4 on: August 29, 2023, 02:50:02 pm »
See "My Messages" above.
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forevermusicfan

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Re: Help-cannot restore
« Reply #5 on: August 29, 2023, 02:54:28 pm »
I'm not too sure what happened.

I may have used a different email address as its been been about 7 years since I bought the license.

I have the license number.
Will that help?
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forevermusicfan

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Re: Help-cannot restore
« Reply #6 on: August 30, 2023, 09:19:34 am »
Hello Jim,

Problem resolved.
A kind person from JRiver sorted things out for me.
I am supposed to use Media Center 22.

Many thanks to you.

Regards,
Forevermusicfan
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