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Author Topic: Windows 11 22H2 installed, subtitles don’t download anymore.  (Read 1086 times)

Zoot

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Windows 11 22H2 installed, subtitles don’t download anymore.
« on: January 06, 2024, 10:21:23 am »

Hi guys, since yesterday I installed Windows 11 22H2 and since then the function to download subtitles doesn’t work anymore. I don’t find them in the movie folder. Why is that?
Any help appreciated.
Zoot
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zybex

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Re: Windows 11 22H2 installed, subtitles don’t download anymore.
« Reply #1 on: January 07, 2024, 06:28:24 am »

What function to download subtitles? I don't think MC does that.
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Zoot

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Re: Windows 11 22H2 installed, subtitles don’t download anymore.
« Reply #2 on: January 07, 2024, 11:58:58 am »

What function to download subtitles? I don't think MC does that.
It does, always did. Including on 31. With Get Movie & TV info (right click). Stopped with W11.
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JimH

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Re: Windows 11 22H2 installed, subtitles don’t download anymore.
« Reply #3 on: January 07, 2024, 12:00:10 pm »

Could be a firewall problem.
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zybex

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Re: Windows 11 22H2 installed, subtitles don’t download anymore.
« Reply #4 on: January 07, 2024, 12:14:58 pm »

It does, always did. Including on 31. With Get Movie & TV info (right click). Stopped with W11.

TIL, thanks. I've never noticed the option there.
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lepa

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Re: Windows 11 22H2 installed, subtitles don’t download anymore.
« Reply #5 on: January 07, 2024, 12:31:40 pm »

I seem to remember that OpenSubtitle API is not open to everyone anymore
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Zoot

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Re: Windows 11 22H2 installed, subtitles don’t download anymore.
« Reply #6 on: January 07, 2024, 02:46:51 pm »

Could be a firewall problem.
Most probably, but… can’t find how to fix it. Using Kaspersky and Windows’ FW is off.
I know w11 is all about “increased safety,” but was not planning to understand it all…
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Zoot

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Re: Windows 11 22H2 installed, subtitles don’t download anymore.
« Reply #7 on: January 07, 2024, 05:48:53 pm »

I seem to remember that OpenSubtitle API is not open to everyone anymore
It was downloading until I installed windows 11. Is there anyway a subtitle download configuration within MC?
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JimH

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Re: Windows 11 22H2 installed, subtitles don’t download anymore.
« Reply #8 on: January 08, 2024, 01:35:58 am »

Most probably, but… can’t find how to fix it. Using Kaspersky and Windows’ FW is off.
I know w11 is all about “increased safety,” but was not planning to understand it all…
Please uninstall Kaspersky.  It's caused many problems.  See the antivirus thread linked in the first post of Weird Problems in my signature.

Windows Defender is excellent.
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wagenveld

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Re: Windows 11 22H2 installed, subtitles don’t download anymore.
« Reply #9 on: January 24, 2024, 02:19:49 pm »

Same issue here, from the logs I dont see any attempt to download. Defender & the recommended exclusions here.
Logs attached.
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