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Author Topic: Recording failures  (Read 496 times)

curiousMonkey

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Recording failures
« on: March 25, 2024, 11:06:43 am »

I had two programs fail to record in the last 24 hours using MC 32.26. I happened to be watching a movie when the second one tried to start and noticed that the system was very sluggish and the movie actually dropped some frames a few times per minute. I looked at Task Manager while this was happening and CPU utilization and network utilization were both less than 20%.

I tried rebooting the PC and saw the same issue after it restarted while it still tried to do something with the recording. Looking at the log file, it seems like the recording should have given up pretty quickly but I don't understand why it failed or why the system performance was erratic. I did manage to get the movie stabilized and watched it for the next two hours. I also noticed that the recording did start after about 20 minutes and finished successfully. Since I did not lose network access, I am not sure why the recordings failed to start on time. This morning I created a new scheduled recording and it started on time and seems to be proceeding normally.

Here are the log entries for the last two failures:

3/23/2024 9:59:40 pm><TV Tuner HDHomeRun DMS 10A07CE4 Tuner 0 (HDHomeRun FLEX 4K) D18A97CE5205EF41 (DMS) failed to start recording.><Rule ID 409829709><show name Atlantic Crossing on Masterpiece: The Throne><channel 6.1 KVIEHD><start time 10:00 pm><tuner HDHomeRun DMS 10A07CE4 Tuner 0 (HDHomeRun FLEX 4K) D18A97CE5205EF41
3/23/2024 10:00:20 pm><TV Tuner HDHomeRun DMS 10A07CE4 Tuner 1 (HDHomeRun FLEX 4K) D18A97CE5205EF42 (DMS) failed to start recording.><Rule ID 409829709><show name Atlantic Crossing on Masterpiece: The Throne><channel 6.1 KVIEHD><start time 10:00 pm><tuner HDHomeRun DMS 10A07CE4 Tuner 1 (HDHomeRun FLEX 4K) D18A97CE5205EF42
3/23/2024 10:01:01 pm><TV Tuner HDHomeRun DMS 10A07CE4 Tuner 2 (HDHomeRun FLEX 4K) D18A97CE5205EF43 (DMS) failed to start recording.><Rule ID 409829709><show name Atlantic Crossing on Masterpiece: The Throne><channel 6.1 KVIEHD><start time 10:00 pm><tuner HDHomeRun DMS 10A07CE4 Tuner 2 (HDHomeRun FLEX 4K) D18A97CE5205EF43
3/23/2024 10:01:41 pm><TV Tuner HDHomeRun DMS 10A07CE4 Tuner 3 (HDHomeRun FLEX 4K) D18A97CE5205EF44 (DMS) failed to start recording.><Rule ID 409829709><show name Atlantic Crossing on Masterpiece: The Throne><channel 6.1 KVIEHD><start time 10:00 pm><tuner HDHomeRun DMS 10A07CE4 Tuner 3 (HDHomeRun FLEX 4K) D18A97CE5205EF44
3/23/2024 10:04:22 pm><Failed to start recording, either because there is no idle tuner or a matching tuner did not work properly.><Rule ID 409829709><show name Atlantic Crossing on Masterpiece: The Throne><channel 6.1 KVIEHD><start time 10:00 pm
3/24/2024 7:15:02 am><Background EPG loading:  SiliconDust,
3/24/2024 7:16:22 am><EPG loading failed.  Media Center failed to obtain a SiliconDust device authorization code.  Please make sure you have a supported SiliconDust device, and that MC finished DLNA discovery process before trying to setup EPG.  Will re-try in 3 minutes.
3/24/2024 7:19:23 am><Background EPG loading:  SiliconDust,
3/24/2024 7:20:43 am><EPG loading failed.  Media Center failed to obtain a SiliconDust device authorization code.  Please make sure you have a supported SiliconDust device, and that MC finished DLNA discovery process before trying to setup EPG.  Will re-try in 3 minutes.
3/24/2024 7:23:48 am><Background EPG loading:  SiliconDust,
3/24/2024 7:24:59 am><EPG loading failed.  Media Center failed to obtain a SiliconDust device authorization code.  Please make sure you have a supported SiliconDust device, and that MC finished DLNA discovery process before trying to setup EPG.  Will re-try in 3 minutes.
3/24/2024 7:28:04 am><Background EPG loading:  SiliconDust,
3/24/2024 7:29:24 am><EPG loading failed.  Media Center failed to obtain a SiliconDust device authorization code.  Please make sure you have a supported SiliconDust device, and that MC finished DLNA discovery process before trying to setup EPG.
3/24/2024 5:59:37 pm><TV Tuner HDHomeRun DMS 10A07CE4 Tuner 0 (HDHomeRun FLEX 4K) D18A97CE5205EF41 (DMS) failed to start recording.><Rule ID 431971972><show name 60 Minutes><channel 113.1 CBS><start time 6:00 pm><tuner HDHomeRun DMS 10A07CE4 Tuner 0 (HDHomeRun FLEX 4K) D18A97CE5205EF41
3/24/2024 6:00:17 pm><TV Tuner HDHomeRun DMS 10A07CE4 Tuner 1 (HDHomeRun FLEX 4K) D18A97CE5205EF42 (DMS) failed to start recording.><Rule ID 431971972><show name 60 Minutes><channel 113.1 CBS><start time 6:00 pm><tuner HDHomeRun DMS 10A07CE4 Tuner 1 (HDHomeRun FLEX 4K) D18A97CE5205EF42
3/24/2024 6:00:57 pm><TV Tuner HDHomeRun DMS 10A07CE4 Tuner 2 (HDHomeRun FLEX 4K) D18A97CE5205EF43 (DMS) failed to start recording.><Rule ID 431971972><show name 60 Minutes><channel 113.1 CBS><start time 6:00 pm><tuner HDHomeRun DMS 10A07CE4 Tuner 2 (HDHomeRun FLEX 4K) D18A97CE5205EF43
3/24/2024 6:01:37 pm><TV Tuner HDHomeRun DMS 10A07CE4 Tuner 3 (HDHomeRun FLEX 4K) D18A97CE5205EF44 (DMS) failed to start recording.><Rule ID 431971972><show name 60 Minutes><channel 113.1 CBS><start time 6:00 pm><tuner HDHomeRun DMS 10A07CE4 Tuner 3 (HDHomeRun FLEX 4K) D18A97CE5205EF44
3/24/2024 6:04:18 pm><Failed to start recording, either because there is no idle tuner or a matching tuner did not work properly.><Rule ID 431971972><show name 60 Minutes><channel 113.1 CBS><start time 6:00 pm
3/24/2024 6:09:32 pm><Failed to start recording, either because there is no idle tuner or a matching tuner did not work properly.><Rule ID 431971972><show name 60 Minutes><channel 113.1 CBS><start time 6:00 pm
3/24/2024 6:21:05 pm><Recording started><Rule ID 431971972><show name 60 Minutes><channel 113.1 CBS><start time 6:00 pm><tuner HDHomeRun DMS 10A07CE4 Tuner 0 (HDHomeRun FLEX 4K) D18A97CE5205EF41
3/24/2024 7:01:04 pm><Recording finished><Rule ID 431971972><show name 60 Minutes><channel 113.1 CBS><start time 6:00 pm><tuner HDHomeRun DMS 10A07CE4 Tuner 0 (HDHomeRun FLEX 4K) D18A97CE5205EF41
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Yaobing

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Re: Recording failures
« Reply #1 on: March 26, 2024, 03:58:51 pm »

The TV log entries did not record enough information, unfortunately.  With regard to the recording failures, the entries just say recording failed.  The MC log (Help -> Logging...) might contain more information.  However, the log entries you posted do have some clues.  For example,

Code: [Select]
3/24/2024 7:16:22 am><EPG loading failed.  Media Center failed to obtain a SiliconDust device authorization code.  Please make sure you have a supported SiliconDust device, and that MC finished DLNA discovery process before trying to setup EPG.  Will re-try in 3 minutes.
To download EPG data from SiliconDust, MC needs an authorization code which is obtained from the tuner device.  Failing to get it indicates that there is an issue with the device itself.  Usually you can just turn the power off then turning it back on to reset the device.
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Yaobing Deng, JRiver Media Center
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