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Author Topic: Application Hang On Playback (.ts format, detached window)  (Read 332 times)

Benkasey

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Application Hang On Playback (.ts format, detached window)
« on: March 25, 2024, 12:51:09 am »

When playing recorded over-the-air HDTV shows (.ts format) MC32 28 hangs. First the video freezes but the audio continues for a few seconds, then the audio loops and repeats over and over about every 2 seconds. Stopping playback then trying to do something else in MC hangs the app. This problem only occurred in MC31 when the recording had some corruption due to poor TV signal reception. Then I would use another player like VLC to play the .ts file, as it was able to work around the corruption while the TV signal cleared up later in the recording. Some recordings will have bad spots due to TV signal interference.

Anyway, today I watched a perfectly good TV show recording -- no bad signal spots. It seems to play OK full screen, but when I detach the window and watch it sized, after about 5 minutes the playback fails, first the video, then the audio, then hangs completely. There are no issues if I play this .ts file with MC31 or some other player like Bandicut. There also isn't a problem if I convert the .ts file to .mp4 and play it back in MC32, even with a detached window.

Computer is a Intel Core I7, 64 GB ram, solid state drive, Intel UHD 770 onboard video, Realtek audio, drivers are all current.

Here is the Windows 11 "hang" report.

A problem caused this program to stop interacting with Windows.
Faulting Application Path:   C:\Program Files\J River\Media Center 32\Media Center 32.exe

Problem signature
Problem Event Name: AppHangB1
Application Name:   Media Center 32.exe
Application Version:   32.0.28.0
Application Timestamp:   65fc20b7
Hang Signature: 3a48
Hang Type:   134218241
OS Version:   10.0.22631.2.0.0.256.48
Locale ID:   1033
Additional Hang Signature 1:   3a48d9266fbfc23c8814a3f0625cd592
Additional Hang Signature 2:   67cf
Additional Hang Signature 3:   67cfb42e1be0e446be7a40a1a1aeddf3
Additional Hang Signature 4:   dc6d
Additional Hang Signature 5:   dc6d22da00ea6e56dbb2bc42342e2046
Additional Hang Signature 6:   5e48
Additional Hang Signature 7:   5e48c8d9995d8bdb67d0cf2df58006ac
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Hendrik

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Re: Application Hang On Playback (.ts format, detached window)
« Reply #1 on: March 25, 2024, 06:09:44 am »

If your file has subtitles, that issue may be solved in the next build. If not, we may need to look into further reasons.
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Benkasey

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Re: Application Hang On Playback (.ts format, detached window)
« Reply #2 on: March 29, 2024, 02:12:54 pm »

Update: v32.32 has fixed the playback problem. Now I can go back to just using v32 instead of v31. Thank you!
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