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Author Topic: Crash on import images and scrolling through library  (Read 252 times)

najarip

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Crash on import images and scrolling through library
« on: April 10, 2024, 09:23:38 am »

Hi,

I have en brandnew windows 11 PC and I wanted to get going with my images (photos - 50000 items).

The import made MC32 crash again and again. First I tried to import per folder, so I could determine if there was a specific file or folder causing the issue. I also enabled logging, but I could not find helpfull information there. After continuously restarting the import there was no more error, strangely enough.

But now MC32 crashes when i scroll (hold pgdown) through all the images in the library.

After the crash a crash.dmp was made, I have attached it. Can you work with this to determine the issue? Log is also included. If there is anything I can ty, please let me now.

Ronald
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Matt

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Re: Carsh on import images and scrolling through library
« Reply #1 on: April 10, 2024, 09:35:42 am »

Could you share this file with me?
Z:\Photos\Afbeeldingen Onedrive Maria\20180616_181421.jpg
Z:\Photos\Afbeeldingen Onedrive Dirk\Camera-importbewerkingen\2020-11-14\DSC01070.JPG

I'm matt at jriver.

Thanks!
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Matt Ashland, JRiver Media Center

Matt

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Re: Carsh on import images and scrolling through library
« Reply #2 on: April 10, 2024, 12:18:28 pm »

Thanks so much for the files.  This will be fixed in build 36 (coming later).
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Matt Ashland, JRiver Media Center

najarip

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Re: Carsh on import images and scrolling through library
« Reply #3 on: April 10, 2024, 02:10:20 pm »

Thanks for the e-mail with the update file. The update seems to work, no crashes so far. Will contact you if it returns, but I hope it doesn't  ;)

Compliments on your very fast replies and solution! Really great, you deserve to be recognized for this.

 :) :) :)
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