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[Karl]

hi,

i am using media center 9.1.305. media center hast started to crash constantly today. if i try to use any feature in media center it says that media core encountered an error. and closes. i installed over the old installation, uninstalled and reinstalled but it stays that way. i would like to safe my library.

in the error message it says that there is a file which is supposed to be the protocol it is long but i will post it here. anyone an idea?

the protocol (only the very last part so the message does not get too long):

ORIGINAL_FILENAME="MJVisComponents.DLL" INTERNAL_NAME="MJVisComponents" LEGAL_COPYRIGHT="Copyright (C) 2002, JRiver, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="0.0.0.0" UPTO_BIN_PRODUCT_VERSION="0.0.0.0" LINK_DATE="10/23/2003 17:04:25" UPTO_LINK_DATE="10/23/2003 17:04:25" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="930304" CHECKSUM="0xCBCCF8A9" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE7ED3" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40" UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

[JimH]

Bad install?  Try downloading again, but don't use a download manager to do so.

[Karl]

hi, i did try that. with no effect at all. even when i uninstall and reinstall...

[Matt]

With regedit.exe, change:

HKEY_CURRENT_USER\Software\JRiver\Media Jukebox\Plugins\Display\Active Plugin (0)

to

None

Let us know if that does it.

[Karl]

hi, i just fixed the problem myself by reverting to a prior ipoint using system restore uninstalling from there and reinstalling. thanks for your help!!!