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[Matthew]

If anyone uninstalls MC it will automaticaly take you to this webpage:




Dear Media Center user,
We are sorry you have chosen to uninstall JRiver Media Center.

Your comments and suggestions are valuable to us, and we would like to consider your opinion as we develop future versions of MC, please take a minute to submit your feedback through the form below.

Why did you choose to uninstall JRiver Media Center?

Options:

- I was not happy with this product
- My Media Center trial has expired
- I have been experiencing problems with the software. please specify


Uninstall Feedback

Do you have any plans to use Media Center?

- Yes, I think I will use MC again in the future
- No.


Why did you try Media Center?

- a friend recommended it to me
- because its the most popular program I've tried.
- Other; please specify.

[marko]

anything that "automatically takes me to a webpage" when I'm not expecting it irritates me badly (well intentioned or not). Instead of filling the form, I'd close the window in disgust 

If I uninstalled, and the uninstaller asked me if I'd consider filling out a quick multi-choice questionaire, I'd maybe click "yes".

What if I was just uninstalling to reinstall, to check/fix something? Imagine what a pain it'd be then?

-marko.

[risingdamp]

I agree.  As innocent and well intentioned as this may be it will irritate some people.  I think it would be more courteous for the uninstall program to present the 'we are sorry you've chosen to uninstall...' message and to ask the user if they mind completing a form.  Out of interest, what would happen if the user was not connected to the internet at the time?  I've seen a few features of MC in the last year or so that seemed to 'assume' that every user had permanent internet access.