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[juggler]

I upgraded from MC11 to MC12 beta (was on 130 now 139). I'm pretty sure it left the old MC11 installation so I have them side-by-side now.

Since install I cannot right click on any Windows drive without getting the "An error has occurred". When I debug (in VS2003) I can see from the call stack that the exception is in JRTools.dll.

Any ideas? Not ideal obviously...

Thanks, Alfie.

[juggler]

I uninstalled MC11 including tickbox to remove reg entries and all is fine again now...

Alfie.

[juggler]

Correction, just stopped and restarted MC12 and problem is back. For info MC12 was running when I uninstalled MC11.

[juggler]

And (as I expected) disabling shell integration in MC12 fixed it again. Enable it and problem comes back.

Cheers, Alfie.

[glynor]

Uh oh.  Looks like this isn't entirely fixed.  I'm not surprised actually ... I had disabled the Shell Integration on most of my machines because I continue to have trouble.

Juggler -- Try this:

1. Make sure MC is NOT running.
2. Find and rename C:\Program Files\J River\Media Center 12\JRShellExt.dll to JRShellExt.bak (or something else).
3. Reinstall the current build of MC12.
4. Re-enable Shell Extensions and see if the problem returns.

[glynor]

Developers -

I just checked my machine here at work, where I had installed and had issues with the first builds that showed the JRShellExt issues.  I had build 12.0.144 installed currently.  I checked the JRShellExt.dll file and it was:

Version: 1.0.23.0
Created: 12/21/2006
Size: 368,640 bytes

I did the process I described just above and installed 145.  Now the file is:

Version: 1.0.23.0
Created: today
Size: 364,544 bytes

So, it's reporting the same version, but is obviously different.  It STILL won't let me delete the old file (now named JRShellExt.bak) -- gives me an access denied.  Right click menus in Explorer seem to work okay (speedy and all that).  Shell extensions ARE enabled on this machine.  I would say that I noticed on some of my home machines that having shell extensions enabled negatively impacted the time taken for windows to display the right-click context menu, even with builds available this past weekend.

[juggler]

I just checked on my install and version is the same but file size is 327,680 bytes which doesn't correspond to either of yours.

Alfie.

[glynor]

Rebooting allowed me to delete the BAK file.

[John Gateley]

http://wiki.jrmediacenter.com/index.php/Shell_Integration

j

[dcwebman]

Interesting. My 1.0.23.0 version is 364,544 bytes.

[glynor]

Interesting. My 1.0.23.0 version is 364,544 bytes.

So is mine.  I originally mistyped the numbers...