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[thebard]

Read & saved all the info here on v.8 installation, nbacked up library, had my reg'n floppy ready, closed all proggies, have tried to instal 3 times, gets as far as "prepatring Installation Wizard", then Win 98SE closes it down, saying that MJ caused invalid page fault in module kernel32.dll.
I don't fancy digging through MSKB re kernel 32.dll page faults cos MS doesn't organise its KB for easy use.
Can anyone help me? I d/loaded today from yr website, & the file says MediaJukebox.exe 8803 KB.

[thebard]

Adding to my post. Cleared cache, histry, temp internet files, rebooted several times, still same result. Can't find 7.2 d/load, though it should be on a CD-ROM somewhere, so I can't try uninstalling v.7.2 cos if v.8 still won't instal, I'll have nothing.
Feel I'm doomed to never upgrade. Win98SE, Pentium 3, plenty space, nothing running in backgrouns, firewall & A/V closed down too - does anyone have any ideas?

[KingSparta]

>> Win98SE
WinXP May Help

for a test:

reduce colors to 16
reduce screen size to 640x480

and try to reinstall

other than that, maybe new video drivers?

[Dave]

Below are my original post and replies which mirror the problem in this thread.  Per Jim's request I'm copying here and adding the following:

Firewall is incorporated into 2 Wire router running Verizon DSL. Dell PII at 350, video card stb nvidia zx 8mb, Norton anti virus.  Can't copy info from MJ as it is not installed on that machine, even an older version.

--------------------------------------------------------------------

I've read every post on these boards regarding install problems. I've tried cleaning out temp files, downloading over and over, etc. Can't get MJ to install.
I use this on 2 other machines with no problems. This is a win98SE machine. When I try to install, after setup meter gets across the screen, I get a GPF. Here's the details:
INSTALLWIZARD caused a general protection fault
in module at 0000:8251614b.
Registers:
EAX=0001a560 CS=20c7 EIP=8251614b EFLGS=00010206
EBX=00000000 SS=20bf ESP=82533a00 EBP=d1290a08
ECX=00000000 DS=20bf ESI=0000007c FS=2166
EDX=d1290ec8 ES=20bf EDI=00000000 GS=2166
Bytes at CS:EIP:
64 8b 78 20 89 4a 18 89 5a 1c 64 8b 48 24 64 8b
Stack dump:
00000020 20bf2166 00000020 8253163f 0000000c 00000000 00000000 000000cc 006f00a2 003901d9 00000000 000001d9 0000f378 00000000 00000000 82533d64

MJ install file is 8.803K. Any help would be greatly appreciated!
Dave

 




Matt 08-01-2002 05:24:07 P.M.

Profile


2 ideas that might help:
-Update the video driver
-Temporarily change the desktop resolution

 




Dave 08-01-2002 07:51:28 P.M.

Thanks, Matt...but neither worked. Still in the dark.

 




DocLotus 08-02-2002 11:47:33 A.M.

Hi Dave;
Sometimes when I have similar problems, I find that re-installing over the bad install seldom works.
Suggest the following…
1: Using the “Windows control Panel, Add or Remove Programs” un-install MJ. This will often clean out the old files that may be causing the problem.
2: Do a new install of the latest version of MJ (8.0.336).
3: Also you might try doing the new install in a different folder (just in case there are any rouge MJ files lurking about looking for MJ in the old folder.
HAVE FUN?

 




Dave 08-02-2002 03:20:05 P.M.

Thanks for the tip, but MJ never installed on this machine. I have MusicMatch installed...wonder if that would affext it?

 




JimH 08-02-2002 03:29:54 P.M.

Profile


Did you also delete the Temporary Internet files? IE/Tools/Internet Options/Temp Internet/ delete.
I talked with someone else yesterday when I first saw your post. He thought it was dying when rar tried to unzip the files. This suggests a temp file problem or an incompatibility with our unzip. Dig around in explorer to see if you can find out where the files are going.
Disk space?

 




Dave 08-05-2002 07:15:45 P.M.

I've dumped all the IE temp files and have over 30 gig disk space. I see another post here with same problem I'm having. I've tried everything suggested, including trying to install over my home network. No luck.
This is an old Pentium 2 machine which I planned to be my drone music server. I'd hate to have to resort to MS media player...

 




JimH 08-05-2002 07:23:09 P.M.

Profile


Dave,
Can you post on the other thread and see if you can find anything in common? Speed of machine, maybe, but firewall, virus checker, video card, etc.
You can copy your system info from MJ help and paste it there.
I'll close this thread when you post.
Thanks,
Jim

 


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[thebard]

I tried 16 colours & 640x800, still same result. I'd cleared cache & temp files prior to this.
I can't instal to a different folder, cos it never gets that far - all that happens is that it "prepares the Instal. Wizard", gets near the end of that part, then the same thing happens with kernel32.dll.
I'd uninstall MJ 7.2 from Control Panel, but I don't think it would make a difference as it never gets as far as Installshield's actual install - & I don't have a copy of the original 7.2 download - that particular CD-ROM it was burned to, has been a casualty of my moving house.
Not trying to be difficult - I'm not ready for XP yet plus the time it would take to ensure h/ware compatibility & find & install all the new drivers I'd need for that. My present video card hasn't given me any problems, it's a Diamond v770 for Windows [I'm not a gamer, think it says 32MB RAM]. Would new drivers help? You can see I'm just your garden-variety user. Anyway, here is my system info from MJ, hope it'll help:-
Performance Test:
Refresh Time: 974 ms

Resource Info:
System resource: 64
GDI resource: 78
User resource: 64

CPU Info:
Number of CPUs: 1
Type: Genuine Intel Pentium III
Speed: 798 MHz
MMX Support: YES

Memory Info:
Memory Load: 27%
Total Physical Memory: 261 MB
Free Physical Memory: 190 MB

OS Info:
Type: Microsoft Windows 98 SE

Misc Info:
Internet Explorer 6.0.2600.000

[thebard]

Seems no-one can help me with this, & I can't be sure that new video drivers will help. I can't try out the Ape encoder, as it & some other plugins are for V.8. Will the next build instal for me, does anyone know?  Anyhow, here is the error message I get from MJ, it happens just when the actual install seems about to begin.

MEDIAJUKEBOX8 caused an invalid page fault in
module KERNEL32.DLL at 0167:bff7672c.
Registers:
EAX=00000000 CS=0167 EIP=bff7672c EFLGS=00010246
EBX=00000000 SS=016f ESP=00550000 EBP=005500d8
ECX=005500f0 DS=016f ESI=819874d0 FS=4897
EDX=0055043c ES=016f EDI=00550008 GS=0000
Bytes at CS:EIP:
55 57 e8 74 ff ff ff 83 c4 0c 8f 87 9c 00 00 00
Stack dump:
00000004 00550174 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000000

[KingSparta]

The STB Video Card maybe a problem since that old video card has mega problems.

Is there a way you could try another?

when things don't work correctly windows 98 will crap out, windows XP might help. Some of the problems in Windows98 was fixed in WindowsME.

I think you are running in to a Hardware\OS Problem.

[thebard]

The "old" video card was bought new last year, obsolence is faster than I thought. [Is STB the same as Diamond Viper v770?] I'm not ready, either financially or time-wise, for installation issues of XP, & obviously I'm no teckie. Hadn't a clue why there's been all this advice re display,  thinking to myself what's MJ got to do with that, plus MJ 7.2 installed just fine. Bear with me, cos I dug around to see what my ignorance might possibly find - & I think it may have, I just don't what to do about it or how to do it.
Checked my System info, display showed 7 items - "Driver not installed". Now I don't know how this came to be, nor can I understand why my machine still functions this way. These are listed dmtiger.ppm
dmlogo.ppm
dmlake.ppm
dmtiger.x
dmteepot.x
DMintro.avi
vpr770.inf

Is this my problem? If it is, do I ask Windows itself to find them, don't laugh cos I'm near sure I've seen this happen or I was dreaming. Or do I get them on the Web? I'd really appreciate some help here, I'm still quite gob-smacked that my machine still runs without these.

[thebard]

Sorry but I want to add to that. After my last post, checked Device Manager though I'd looked there B4, found the bit on driver file info & updating. Then Windows recommended an updated driver that it must be hatching - am I supposed to say yes?

[KingSparta]

If I Am Not Mistaken (and Maybe) STB cards have not been made since before 1999, the company went bust and was bought by vodoo, then vodoo went bust and sold the whole company to nvidia for around 128 million.

as for the problem, who knows.

[thebard]

OK, so those drivers not installed may or may not be the cause.
In the meantime, MJ7.2 works fine, as does everything else.
I just can't install the new version, it won't unzip itself properly.
Thanks for replies anyway.
Am I to assume that v.7.2 has also exceeded its use-by date?
Cos all MJ's plugins seem to be for v.8.
Are the 7.2 plugins available at all?

[thebard]

Please would someone answer my last question.
Are plugins for v.7.2 avaikabke?

[JimH]

The plug-ins listed are the only ones available.

I wish we could solve your problem, but we may not be able to.