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Author Topic: installation problem  (Read 745 times)

omer

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installation problem
« on: August 01, 2002, 12:21:05 am »

hi,
i tried to install MJ8, it freezes. i tried on 2 different machines with windows 98, nothing. it freezes during the "preparing the install shield wizard" window.
please help,
thanks!
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JimH

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RE:installation problem
« Reply #1 on: August 01, 2002, 03:54:58 am »

Try cleaning out your temporary Internet files and then downloading again.

IE/Tools/Options/Temp Internet Files/ and delete files.

Then download.  Watch it to see that it actually downloads.

Also, take a look in windows\temp.  You should see one or more MJ folders.  You can remove all files in windows\temp and try again.
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Jim Hillegass
JRiver Media Center / Media Jukebox

KingSparta

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RE:installation problem
« Reply #2 on: August 01, 2002, 04:40:59 am »

I know this is a problem, and was wondering if maybe the install program can detect the number of files in the temp dirs and possably warn the customer. maybe give them an option to delete, or just warn them due to the amount of files in the dirs the install may fail.
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Retired Military, Airborne, Air Assault, And Flight Wings.
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JimH

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RE:installation problem
« Reply #3 on: August 01, 2002, 05:50:41 am »

And there is also a possibility that disk space is a problem.
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Jim Hillegass
JRiver Media Center / Media Jukebox

omer

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RE:installation problem
« Reply #4 on: August 01, 2002, 06:57:59 am »

thanks everyone. from some unknown reason, it managed to install, but it took a long time. i'll try your advice at my home pc.
thanks
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JimH

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RE:installation problem
« Reply #5 on: August 01, 2002, 07:15:49 am »

We tested here and found that on older Win98 machines, it can be slow.  It can take several minutes.  There isn't anything we can do about that.

Thanks for reporting that it works.
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Jim Hillegass
JRiver Media Center / Media Jukebox

KingSparta

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RE:installation problem
« Reply #6 on: August 01, 2002, 07:27:04 am »

Maybe Because:

1. A Larger Number Of Entries In The Registration?
2. Something Corrupt In The Registry?
3. Busy DLL's?

Not Sure If Any Would Effect it, Just Ideas.
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Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio, Music
https://MyAAGrapevines.com
https://centercitybbs.com
Fayetteville, NC, USA
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