Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Robo983]

I can not seem to figure this one out. I have tried to run MC 13 on two differenent PCs and continue to get a crash when doing an Auto import of the music. I have created new Libraries starting from scratch and the one I imported from 12 that now will not work with 12.

MC13 had been working fine for me until I tried to do an Auto import now I can not seem to keep it running 5 minutes unless I open a new Library. Seems once I run the auto import and it crashes something gets corrupted in that library and it will not work at all. I put my System info at the bottom and have the log files I can send. Below is just the few lines at the end of the log file.

0046687: 404: Import: GetCoverArt: Start
0046687: 404: Reader: CLocalReader::OpenInternal: Opening: C:\Documents and Settings\Parents\Application Data\J River\Media Center 13\Library\field (get cover art info).jmd
0046719: 404: Reader: CLocalReader::Close: Closing: C:\Documents and Settings\Parents\Application Data\J River\Media Center 13\Library\field (get cover art info).jmd
0046719: 404: Database: CDataHolder::Load: Field: Get Cover Art Info; Files: 23221; Pointer bytes: 27416; Data bytes: 37532; Elapsed ms: 24.564
0046906: 3492: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
0046922: 3492: General: TopLevelExceptionFilter: Message: 15, wParam: 0, lParam: 0, Window class: JRiver Owner Draw Class


0293093: 1728: Podcast: CPodcastScheduler::ScheduleDownload: Finish (0 ms)
0293093: 1728: Podcast: CPodcastScheduler::Update: Finish (15 ms)
0309953: 3340: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
0309953: 3340: General: TopLevelExceptionFilter: Message: 0, wParam: 0, lParam: 0, Window class:

0052859: 3616: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0053968: 3616: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0055172: 3252: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
0055172: 3252: General: TopLevelExceptionFilter: Message: 0, wParam: 0, lParam: 0, Window class:
0055734: 3616: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled


Media Center 13.0.69 Registered -- C:\Program Files\J River\Media Center 13\

Microsoft Windows XP  Workstation 5.1 Service Pack 3 (Build 2600)
Intel Pentium 4 2793 MHz MMX / Memory: Total - 1572 MB, Free - 1021 MB

Internet Explorer: 7.0.5730.13 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive E:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive E: MAD DOG  MD-16XDVD9         Addr: 1:0:0  Speed:48  MaxSpeed:48  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:


Interface Plugins:
  last.fm (Active)
  Library Server (Active)
  TiVo Server (Active)
  UPnP Server (Active)

[Matt]

Thanks for the logs.

One of the crashes shows a problem decoding:
W:\Music Master\Music\D\Douglas Adams\The Hitchhiker's Guide to the Galaxy\12-What We Find Is This...-Douglas Adams.mp3

I'm not certain that's the only problem, but it would be good to start there.  Could you email me a copy of that file? (matt at jriver dot com)

[Robo983]

I will email the file but now I can not get MC13 to crash after creating a new MC12 library and importing the same folder using MC12 to analyze the music. What ever must have been causing MC13 to hang MC12 took no problems and fixed so that now MC13 work. I could consistently reproduce the crash until MC12 fixed what ever the problem was. I even tried to reload MC13 but still got the crashes.

 I may have an older backup of this file I will look for at home but for now I will send you the one I have.