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Author Topic: Crash when pressing ctrl/shift (or other) keys  (Read 3035 times)

JohnT

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Crash when pressing ctrl/shift (or other) keys
« on: June 08, 2009, 07:45:15 am »

- Hitting CTRL or SHIFT anywhere in MC14 does crash MC, this makes MC14 completely useless.
- Even typing in something into the search box crashes MC, so how am I supposed to test the new search functions ?
...
Sounds like a problem with the newly added "HID" remote control support. Go into Tools/Options/Remote control and make sure all remote control devices are disabled and then see if you still have the problem.
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John Thompson, JRiver Media Center

gappie

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Crash when pressing ctrl/shift keys
« Reply #1 on: June 08, 2009, 08:20:05 am »

Sounds like a problem with the newly added "HID" remote control support. Go into Tools/Options/Remote control and make sure all remote control devices are disabled and then see if you still have the problem.
i came here to report the same as benny... in tools, the search, library manager, everywhere i get crashes when hitting a key.. in options i tried to change the framerate to 140.. crask when first nummer got in... here is a log.

Code: [Select]
0000344: 468: Handheld: CAnalyzeDevices::EnumerateDevices: result from MNMetering for PC: 0
0000344: 468: Handheld: CAnalyzeDevices::EnumerateDevices: RetVal = 1
0000344: 468: Handheld: CWMDMInterface::~CWMDMInterface: Start
0000344: 468: Handheld: CWMDMInterface::~CWMDMInterface: Finish (0 ms)
0000344: 468: Handheld: CAnalyzeDevices::EnumerateDevices: Finish (281 ms)
0000344: 468: General: JRWorker::ProcessCommand: EnumerateDevices succeeded...
0000344: 468: Handheld: CAnalyzeDevices::GetDevices: Start
0000344: 468: Handheld: CAnalyzeDevices::GetDevices: 0 devices found
0000344: 468: Handheld: CAnalyzeDevices::GetDevices: Finish (0 ms)
0000360: 468: General: JRWorker::ProcessCommand: Task completed in 313 ms, result = 0
0000360: 468: General: JRWorker::ProcessCommand: Finish (328 ms)
0010032: 2084: General: RunProgram: Finished
0010032: 2976: General: CLoaderThread::PerformAction: Finish (500 ms)
0010032: 2084: General: RunProgram: Done waiting
0010032: 2976: General: CLoaderThread::PerformAction: Start
0010032: 2084: General: RunProgram: Finish (578 ms)
0010032: 2976: General: CLoaderThread::PerformAction: Action 17 (thread id = 2976)
0010032: 2084: Handheld: CWMDMThread::Thread: Worker finished (return: 0)
0010032: 2976: General: CLoaderThread::PerformAction: Processing check for updates
0010032: 2084: Reader: CLocalReader::OpenInternal: Opening: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Temp\Devices (output) - 2084.xml
0010032: 2976: General: CLoaderThread::PerformAction: Waiting... (500 ms)
0010047: 2084: Reader: CLocalReader::Close: Closing: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Temp\Devices (output) - 2084.xml
0010047: 2084: Handheld: CWMDMThread::Thread: Enumeration succeeded -- processing results
0010297: 1016: Handheld: CWMDMThread::ProcessMainThreadMessage: Start
0010297: 2084: Handheld: CWMDMThread::Thread: Finish (3359 ms)
0010297: 1016: Handheld: CWMDMThread::ProcessMainThreadMessage: Done enumerating
0010297: 1016: Handheld: CHHManagerMap::EnumDevices: Start
0010313: 1016: Handheld: CHHManagerMap::EnumWMDMDevices: Start
0010313: 1016: Handheld: CHHManagerMap::EnumWMDMDevices: Getting device list from WMDM thread
0010313: 1016: Handheld: CHHManagerMap::EnumWMDMDevices: Finish (0 ms)
0010313: 1016: Handheld: CHHManagerMap::EnumDevices: Finish (16 ms)
0010313: 1016: Handheld: CWMDMThread::ProcessMainThreadMessage: Finish (16 ms)
0010344: 1016: SDK: CMJFilesAutomation::CMJFilesAutomation: Global Count: 1
0010360: 1016: Reader: CLocalReader::OpenInternal: Opening: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (studio).jmd
0010360: 1016: Reader: CLocalReader::Close: Closing: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (studio).jmd
0010360: 1016: Database: CDataHolder::Load: Field: Studio; Files: 32025; Pointer bytes: 27176; Data bytes: 4172; Elapsed ms: 3.825
0010360: 1016: Reader: CLocalReader::OpenInternal: Opening: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (number plays).jmd
0010360: 1016: Reader: CLocalReader::Close: Closing: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (number plays).jmd
0010375: 1016: Database: CDataHolder::Load: Field: Number Plays; Files: 32025; Pointer bytes: 33625; Data bytes: 4172; Elapsed ms: 7.555
0010375: 1016: Reader: CLocalReader::OpenInternal: Opening: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (np contr).jmd
0010375: 1016: Reader: CLocalReader::Close: Closing: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (np contr).jmd
0010375: 1016: Database: CDataHolder::Load: Field: NP Contr; Files: 32025; Pointer bytes: 33585; Data bytes: 4172; Elapsed ms: 6.224
0010469: 1016: Reader: CLocalReader::OpenInternal: Opening: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (album artist).jmd
0010469: 1016: Reader: CLocalReader::Close: Closing: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (album artist).jmd
0010469: 1016: Database: CDataHolder::Load: Field: Album Artist; Files: 32025; Pointer bytes: 1244; Data bytes: 4172; Elapsed ms: 5.583
0010469: 1016: Reader: CLocalReader::OpenInternal: Opening: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (mix album).jmd
0010469: 1016: Reader: CLocalReader::Close: Closing: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (mix album).jmd
0010469: 1016: Database: CDataHolder::Load: Field: Mix Album; Files: 32025; Pointer bytes: 27176; Data bytes: 4172; Elapsed ms: 3.683
0010469: 1016: Reader: CLocalReader::OpenInternal: Opening: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (artist).jmd
0010469: 1016: Reader: CLocalReader::Close: Closing: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (artist).jmd
0010485: 1016: Database: CDataHolder::Load: Field: Artist; Files: 32025; Pointer bytes: 128248; Data bytes: 24968; Elapsed ms: 6.503
0010485: 1016: Reader: CLocalReader::OpenInternal: Opening: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (album).jmd
0010485: 1016: Reader: CLocalReader::Close: Closing: C:\Dokumente und Einstellungen\gab\Anwendungsdaten\J River\Media Center 14\Library\field (album).jmd
0010485: 1016: Database: CDataHolder::Load: Field: Album; Files: 32025; Pointer bytes: 128248; Data bytes: 45508; Elapsed ms: 7.424
0010547: 2976: General: CLoaderThread::PerformAction: Finish (515 ms)
0010547: 2976: General: CLoaderThread::PerformAction: Start
0010547: 2976: General: CLoaderThread::PerformAction: Action 18 (thread id = 2976)
0010547: 2976: Import: CSynchronizeDatabase::StartBackgroundProcessing: Start
0010547: 2976: Import: CSynchronizeDatabase::StartBackgroundProcessing: Finish (0 ms)
0010547: 2976: General: CLoaderThread::PerformAction: Waiting... (500 ms)
0010579: 1016: Database: CMJSearchHelper::GetResults: Search: [Media Type]=[Audio] -[Studio]=[ja] [NP Sel]=[F] ~limit=1,1,[Album],[Album Artist (auto)] ~a; Elapsed ms: 226.647
0010579: 1016: Reader: CLocalReader::OpenInternal: Opening: C:\Programme\J River\Media Center 14\Skins\Standard View\Noire\Minimize.png
0010594: 1016: Reader: CLocalReader::Close: Closing: C:\Programme\J River\Media Center 14\Skins\Standard View\Noire\Minimize.png
0010938: 1016: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0010938: 1016: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0010938: 1016: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
0010938: 1016: General: TopLevelExceptionFilter: Message: 1025, wParam: 5, lParam: 0, Window class: JRiver Bar Class
0011047: 2976: General: CLoaderThread::PerformAction: Finish (500 ms)

i have the remote control disabled in the features...

i do not see this on w7 but was upgrading my main media machine to 14 wich is running on xp sp3...

guess i have to reinstall 13..

 :)
gab
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gappie

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Re: Crash when pressing ctrl/shift keys
« Reply #2 on: June 08, 2009, 08:28:29 am »

to comment on the title.. happens also when pressing any other key on the keyboard.. for me at least..

or the arrow key in thv...
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JohnT

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Re: Crash when pressing ctrl/shift keys
« Reply #3 on: June 08, 2009, 08:52:28 am »

Do you guys know if this started happening with build 14.0.7? That was the first build with the HID remote support.
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John Thompson, JRiver Media Center

gappie

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Re: Crash when pressing ctrl/shift keys
« Reply #4 on: June 08, 2009, 08:55:17 am »

Do you guys know if this started happening with build 14.0.7? That was the first build with the HID remote support.
i dont know... had tested 14 only on a w7 machine until today.. ill download 6 to check and 7..
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gappie

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Re: Crash when pressing ctrl/shift (or other) keys
« Reply #5 on: June 08, 2009, 09:15:36 am »

indeed 14.0.6 works great. 14.0.7 crashes when using any key..
dont know if it is important. but i use a hid keyboard, the same i use for w7 where it works nice as a hid remote.


went back to 6... no problem.

now i got an idea to test. so installed 7 again. enabled the remote and enabled in the options>remote the hid devices and no crashes...
installed 9

disabled the hid devices..restart.. no crashes
disabled remote in general features... restart... crash
enabled the last one again.. restart.. no crashes..

 :)
gab

edit: the same happens under windows7 when disabling the remote under general features
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bennyd

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Re: Crash when pressing ctrl/shift (or other) keys
« Reply #6 on: June 08, 2009, 11:06:12 am »

It was not enabled.
I enabled the remote, disabled it again, now the keys work again.
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may U live 2 see the dawn

bennyd :-)

JohnT

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Re: Crash when pressing ctrl/shift (or other) keys
« Reply #7 on: June 10, 2009, 08:42:21 am »

I think I found the problem. Please try the next build.
Thanks!
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John Thompson, JRiver Media Center

gappie

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Re: Crash when pressing ctrl/shift (or other) keys
« Reply #8 on: June 11, 2009, 02:14:39 am »

I think I found the problem. Please try the next build.
Thanks!

thanks john, with 14.0.11 it works fine again on xp and windows7.

 :)
gab
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