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Author Topic: LICENSE KEY NOT WORKING  (Read 3824 times)

muggschotz

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LICENSE KEY NOT WORKING
« on: September 27, 2010, 04:45:20 pm »

The registration key is not working that I have. My old computer crashed and I downloaded JRiver into this one and put in my registration key, but it comes up that The license file is not valid for that version. Can you help me?
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JimH

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Re: LICENSE KEY NOT WORKING
« Reply #1 on: October 14, 2010, 12:55:20 pm »

I missed this post.  Sorry.   Is it solved?

Your version must match your license.  MC15, for example, won't work with an MC14 license.
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sixpac

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Re: LICENSE KEY NOT WORKING
« Reply #2 on: January 03, 2011, 11:26:34 am »

Hello,

registritation with the key isn't possible. I have mediacenter 12 and tried with key for 12, what was just mailed to me.

"Invalid license, error code =22"

I would like to purchase an update, but this is only working if Mediacenter 12 ist running  :(

It's like catch 22.

Regards

Horst
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JimH

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Re: LICENSE KEY NOT WORKING
« Reply #3 on: January 03, 2011, 11:51:32 am »

It is probably a typo.  Try copy and paste.

You can also install MC15 and then enter the Registration Code.  Or click on the mjr file you receive by e-mail.
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sixpac

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Re: LICENSE KEY NOT WORKING
« Reply #4 on: January 03, 2011, 06:11:48 pm »

Thanks for the answer, but this is what I've done. 1. Restore by internet 2. saved the key and double click 3. restore from file: it's always the same: Error code =  22. What is "error code= 22"?
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