Topic: CDDB Server can't be found (82fa0008) (Read 4620 times)

justinp · « **on:** June 15, 2002, 03:00:13 pm »

I am getting this error everytime I try and get information from CDDB! I am not behind a firewall or proxy. I was yesterday and I had the proxy information entered where required, even then it was very "hit and miss" as to whether it worked. Now I have removed that proxy information (as I am no longer behind it) and I have this error _every_ time. I am using 8.0.293.

Help!

Justin

JimH · « **Reply #1 on:** June 15, 2002, 03:40:34 pm »

Did you try reinstalling MJ?

justinp · « **Reply #2 on:** June 15, 2002, 03:47:14 pm »

Haven't tried reinstalling, is there anything I need to do to ensure I don't loose my media database and settings?

Thanks

Justin

justinp · « **Reply #3 on:** June 17, 2002, 01:19:07 pm »

I am back behind the firewall today (and therefore have re-added the proxy settings) and CDDB retrieval seems to be working again...I suspect that when I go home tonight and remove the proxy information it will give me this error again though...any ideas on where the problem may lie?

Thanks

Justin

justinp · « **Reply #4 on:** June 18, 2002, 01:47:05 pm »

Ok, sure enough it didn't work when I was no longer going through the proxy.

I think there is a bug in here somewhere (like maybe it is still trying to contact the proxy even though I unchecked the box) and am willing to test things out if a support person is available to work with me...?

Any takers?

Thanks

Justin

JimH · « **Reply #5 on:** June 18, 2002, 03:33:37 pm »

This is support. I am a person. Talk to me.

We aren't seeing many CDDB problems, so the problem you have is either configuration or some other program interfering with MJ's CDDB lookups.

Try disabling or uninstalling other music software and reinstalling the full version of MJ as the user you will be running as.

KingSparta · « **Reply #6 on:** June 18, 2002, 03:38:16 pm »

About This Firewall.

How Did You Deactivate It?

If you did not uninstall it it may still be blocking you. uninstall it if it is a software firewall.

if you have a router could that be blocking it?

the firewall and Proxy is the only thing i can think of.

Listening to: 'White Christmas' from 'The Sinatra Christmas Album' by 'Frank Sinatra' on Media Jukebox

shelly · « **Reply #7 on:** June 19, 2002, 06:47:10 am »

King,

It must be pretty hot down there in NC if you're already dreaming of a white christmas!

Shelly

justinp · « **Reply #8 on:** June 19, 2002, 07:33:21 am »

Deleted an accidental duplicate

My apoologies

Justin

justinp · « **Reply #9 on:** June 19, 2002, 07:45:05 am »

> We aren't seeing many CDDB problems, so the problem you have is either configuration or some other program interfering with MJ's CDDB lookups.
>
> Try disabling or uninstalling other music software and reinstalling the full version of MJ as the user you will be running as.

The only other music software doing CDDB that I am aware of is Media Player and this is Windows XP so I am not sure if I can even remove that totally?

MJ was originally installed (just a week or so ago) as the user I am running under, if I uninstall what steps do I need to do to preserve my settings and database (if any)?

> How Did You Deactivate It?

I didn't deactive the proxy, I turned off the setting in MJ to go through a proxy by unchecking the box. The proxy/firewall in question is the corporate network where I work and not local to the machine so turning it off is not an option, but again, it only works when I am behind the proxy!

It seems really odd to me that when I am behind the proxy/firewall it works and when I am connected "directly" to the net it doesn't, is this feature (CDDB through a proxy) genernaly heavily used?

Thanks

Justin

KingSparta · « **Reply #10 on:** June 19, 2002, 11:40:42 am »

>> The only other music software doing CDDB that I am aware of is Media Player
Media Player Does Not Use CDDB, Microsoft Uses There Own Data Base.

KingSparta · « **Reply #11 on:** June 19, 2002, 11:43:23 am »

>> I turned off the setting in MJ to go through a proxy by unchecking the box.
humm, well maybe that really does not work.

I do know in the Sample SDK from CDDB if you disable the Proxy it really does not disable it, And thats prob the problem (Maybe An MJ Bug)

justinp · « **Reply #12 on:** June 19, 2002, 01:43:33 pm »

My gut feel is that not many people use this feature, and if they do then they are not frequently switching between proxy/no proxy so don't see the problem.

I am more than happy to test beta versions if somebody wants to try some workarounds without trying to duplicate the environment...?

Thanks

Justin

JimH · « **Reply #13 on:** June 19, 2002, 01:53:31 pm »

Justin,
I think your gut may not be reliable. CDDB gets heavy use both with and without proxy servers.

Your configuration has other problems that are not MJ related.

KingSparta's comment about firewalls not being deactivated is a known problem. He's 100% right.

Jim

justinp · « **Reply #14 on:** June 19, 2002, 02:09:47 pm »

> I think your gut may not be reliable. CDDB gets heavy use both with and without proxy servers

My comment was not that I didn't think it was used, it was that maybe not many people were frequently switching between proxy/no proxy.

> Your configuration has other problems that are not MJ related.

Ok, I won't rule anything out, I just want to find the solution whether it means there is a bug that needs to be fixed or whether it means I screwed something up!

Could you explain what you think may be the problem with my configuration or where I should look?

My web browseing works fine, home and office, as does Windows Messenger and EAC using FreeDB, all of these are using the same proxy settings I have set in MJ when in the office and all use no proxy settings at all when at home.

> KingSparta's comment about firewalls not being deactivated is a known problem. He's 100% right.

I must be confused, are you saying that there is a bug in the CDDB SDK with regards to proxy usage and if so why do you suspect my configuration is at fault and not this bug?

Thanks

Justin

KingSparta · « **Reply #15 on:** June 19, 2002, 02:32:04 pm »

I am not sure were the fault is but it may also be a windows problem.

i can't remember how i could fix it before it may have been a registry entry that can be deleted...

I just don't remember.

Martin · « **Reply #16 on:** July 18, 2002, 08:37:22 pm »

Have the same problem as justin.
I am behind a proxy at work and there I can access cddb.
At home I uncheck the proxy setting in the cddb settings and I change all the proxy settings in the browsers I use (Opera, IE) but MJ cannot access cddb.

Message:

Action: Accessing disk CDDB information
Status: CDDB: Socket open failed (82fa000a)

I am using Windows XP HE and MJ 8.0.329

Hope someone can help

Martin

Vlad · « **Reply #17 on:** July 19, 2002, 04:41:13 am »

Is CCDB down or have we all been hit with the same virus? I've been getting the same error all evening.

Does anyone have any clues?

JimH · « **Reply #18 on:** July 19, 2002, 04:50:35 am »

Justin and Martin,
Without re-reading the entire thread, are you saying that you carry a notebook back and forth between two locations? Same PC, but different settings?

Jim

Vlad · « **Reply #19 on:** July 19, 2002, 05:52:09 am »

Oops! My error's actually different. It's just appeared tonight, never been a problem before.

Action: Accessing disk CDDB information
Status: CDDB: HTTP processing error (82fa0026)

My details are:

Media Jukebox 8.0.331
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: Intel Pentium III 1003 MHz MMX
Memory: Total - 523 MB, Free - 350 MB
OS: Microsoft Windows 2000 Workstation 5.0 Service Pack 2 (Build 2195)

Internet Explorer: 6.0.2600.0000
ComCtl32.dll: 5.50.4704.1100
Shlwapi.dll: 6.00.2600.0000
Shell32.dll: 5.00.3502.4718
wnaspi32.dll: 4.71 (0001) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-2002 Adaptec, Inc.
Aspi32.sys: 4.71 (0001)

justinp · « **Reply #20 on:** July 19, 2002, 07:16:50 am »

Hi Jim,

Yes, that is exactly right. I take my machince home most nights to continue through the laborious process of ripping my entire CD collection.

Justin

Martin · « **Reply #21 on:** July 19, 2002, 07:50:55 am »

Exactly. The only thing I change at home is that I uncheck the "use a proxy" settings in Opera, IE and in the CDDB settings of MJ.

Martin

JimH · « **Reply #22 on:** July 19, 2002, 08:02:22 am »

Then it sounds like the CDDB control isn't resetting the proxy server. Can you try entering a blank address and port in the CDDB settings? If this works, it's a CDDB bug.

Did you try checking their site for info?

Nikolay · « **Reply #23 on:** July 19, 2002, 08:34:26 am »

I can confirm that it's our bug. It will be fixed in next build.

Nikolay

Vlad · « **Reply #24 on:** July 19, 2002, 09:11:21 am »

Sorry, I probably should have started a new thread. But now that I'm here, is it your bug that's causing my problem as well?

Nikolay · « **Reply #25 on:** July 19, 2002, 10:29:58 am »

Vlad,

I don't think the error you are receiving is connected to the original post. I'm not sure what this error means (some cryptic CDDB message). Are you using Firewall software?

Nikolay

KingSparta · « **Reply #26 on:** July 19, 2002, 10:41:48 am »

this message error code is in the CDDB sdk doc file

Nikolay · « **Reply #27 on:** July 19, 2002, 10:43:57 am »

It is there, but "HTTP processing error" message does not explain much.

Nikolay

justinp · « **Reply #28 on:** July 19, 2002, 10:49:23 am »

>> I can confirm that it's our bug. It will be fixed in next build.

Excellent, I'll be sure to test it and let you know :-)

Now if I can just get JimH to take back the "ass-chewing"

he gave me when I suggested it "felt" like a bug

Justin

KingSparta · « **Reply #29 on:** July 19, 2002, 10:52:05 am »

Nikolay Sokratov

that is always the way it is.

I think the CDDB docs need a bit more work explaining

JimH · « **Reply #30 on:** July 19, 2002, 11:01:56 am »

> Now if I can just get JimH to take back the "ass-chewing" he gave me when I suggested it "felt" like a bug

I take it back. I don't think it was harsh, but if you think so, I apologize.

The light bulbs didn't come on until I realized that when you said this:

> I am not behind a firewall or proxy. I was yesterday ...

you meant not only you but also your PC. Once I knew that, I thought it could be our problem and asked Nikolay to double check.

Anyway, you should be set now.

KingSparta · « **Reply #31 on:** July 19, 2002, 11:14:49 am »

justinp

maybe you can hog tie him and slap him with a dead fish.

let me count the mistakes I made today.

at least no one died thats the good thing.

The Bad: Stock market Down 321 Points
The Good: An Arrest Was Made In Cal

justinp · « **Reply #32 on:** July 19, 2002, 12:29:46 pm »

Chill out guys, I don't need an apology, just an opportunity to tease a little

No harm no foul.

Justin

JimH · « **Reply #33 on:** July 19, 2002, 12:35:47 pm »

and Conagra recalled the hamburger I ate last week.

KingSparta · « **Reply #34 on:** July 19, 2002, 01:49:52 pm »

justinp

Just joking with you

JimH

>> and Conagra recalled the hamburger I ate last week.
i hope you did not eat 18 million lbs of it.

Dave · « **Reply #35 on:** July 20, 2002, 08:49:56 am »

I too just started having this problem after installing 8.0.333.
I have CD cataloging software and there is no problem connecting through that (been on machine for a year). Before the above build, MJ accessed with no problem whatsoever.

buffyg · « **Reply #36 on:** July 21, 2002, 08:39:05 pm »

So when will we see that new build?

The bug is pretty easy to verify -- you can uncheck the box in the interface, watch the registry value HKCU\Software\JRiver\Music Exchange\1.0\Media Jukebox\Properties\CDDB_EnableProxy be set to "0", while the CDDB code continues to use the proxy. What's more bizarre is that recycling the MediaJukebox process doesn't change the behavior (where exactly is the state supposed to be stored). Is this a bug in the constructor/destructor code for CDDB objects?

And is there a workaround we can use while waiting on the new build?

INTERACT FORUM

Author Topic: CDDB Server can't be found (82fa0008) (Read 4620 times)

shelly

Martin

Vlad

Vlad

Martin

Vlad

Dave

buffyg