The Reset button is no longer available and probably would not help you much.
It is normal to see different names in Device Manager and in MC. They are rarely the same. Don't worry about the name discrepancy.
Whether the device is supported depends on what the device do, and what TV stations do in your country (or what TV standard is in your country). If the digital TV standard in your country is DVB-T using MPEG-2 Video and MPEG-2/AC3 audio, then chances are your device will work. On the other hand, if the TV signal broadcast in MPEG-4 video, we may not be able to handle it. There is also question of whether DVB-T2 standard is used.