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Author Topic: Gizmo will not connect on Android Phone to server.  (Read 5822 times)

snapperocks

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Gizmo will not connect on Android Phone to server.
« on: January 21, 2011, 03:42:57 am »

Hi
My phone is a Samsung Android Model Number is GT-15503T

I downloaded the Gizmo application and put in the access key, when I clicked Go after trying for about a minute I got this message.

"There was a problem connecting to the server. Double check you entered the correct key and that the server and your connection are working.

I more than double checked the key and the connection is running fine.

Could this be to do with my ignorance of the port? If so would one of you kind techs assist me?

The port I have being asked to use is on Options Media Network is 52199. Truth is I wouldn't know what port its running through. How do I check or change this?

As you can tell I'm stuck without you guys.

I'd really appreciate instructions on how to set this.

Media Center 15.0.172 Registered -- C:\Program Files\J River\Media Center 15\

 Workstation 6.1  (Build 7600)
Intel Pentium 4 3397 MHz MMX / Memory: Total - 3078 MB, Free - 1847 MB

Internet Explorer: 8.0.7600.16385 / ComCtl32.dll: 5.82.7600 / Shlwapi.dll: 6.1.7600 / Shell32.dll: 6.1.7600 / wnaspi32.dll: N/A
Ripping /   Drive D: TSSTcorpCDDVDW SH-S223F   Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 100
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive D: TSSTcorp CDDVDW SH-S223F    Addr: 2:0:0  Speed:48  MaxSpeed:48  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices: F:\


Interface Plugins:
  TiVo Server (Active)


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JimH

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Re: Gizmo will not connect on Android Phone to server.
« Reply #1 on: January 21, 2011, 07:21:46 am »

Are you connecting from inside your network using a wireless LAN?  Or from outside the network using your cell connection?

Try build 173 at the top of this board.
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snapperocks

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Re: Gizmo will not connect on Android Phone to server.
« Reply #2 on: January 22, 2011, 09:52:34 pm »

Hi Jim
I'm using my cell connection. I don't have wireless.
Thanks
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snapperocks

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Re: Gizmo will not connect on Android Phone to server.
« Reply #3 on: January 25, 2011, 02:43:59 am »

Bump
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snapperocks

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Re: Gizmo will not connect on Android Phone to server.
« Reply #4 on: January 25, 2011, 02:46:44 am »

I have the latest version 173 of MC

Its my phone connection to Gizmo thats not working  :(
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marko

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Re: Gizmo will not connect on Android Phone to server.
« Reply #5 on: January 25, 2011, 03:40:54 am »

are you connected to the internet by means of a router?

If the answer is yes, have you set the appropriate port forwarding rules in the router settings?

Without these, your router will treat your incoming gizmo connection as unsolicited and reject it.

-marko.

JimH

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Re: Gizmo will not connect on Android Phone to server.
« Reply #6 on: January 25, 2011, 06:43:59 am »

are you connected to the internet by means of a router?

If the answer is yes, have you set the appropriate port forwarding rules in the router settings?

Without these, your router will treat your incoming gizmo connection as unsolicited and reject it.
Our wiki has an article called "Network Access".  It explains the basics.
http://wiki.jriver.com/index.php/Network_Access
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tombert

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Re: Gizmo will not connect on Android Phone to server.
« Reply #7 on: May 17, 2011, 06:53:12 am »

Having the same problem now using MC16.0.81 with Gizmo installed on an ZTE Android phone.
From the Android I can ping the server and even can telnet to the port 52199 (which I see connects ... but shortly after drops) but Gizmo keeps telling me "There was a problem connecting to the server".
Firewall is turned off. All on an internal LAN (192.168.100.32=Phone, 192.168.100.31=MC).

Any more hints someone can give?

thx


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wig

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Re: Gizmo will not connect on Android Phone to server.
« Reply #8 on: May 17, 2011, 07:03:54 am »

Can you connect to the library through webplay?

http://webplay.jriver.com/(yourlibraryaccesscode)

Having the same problem now using MC16.0.81 with Gizmo installed on an ZTE Android phone.
From the Android I can ping the server and even can telnet to the port 52199 (which I see connects ... but shortly after drops) but Gizmo keeps telling me "There was a problem connecting to the server".
Firewall is turned off. All on an internal LAN (192.168.100.32=Phone, 192.168.100.31=MC).

Any more hints someone can give?

thx



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tombert

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Re: Gizmo will not connect on Android Phone to server.
« Reply #9 on: May 17, 2011, 07:26:06 am »

Hmmm looks like you got the point. Not even WebRemote works from the phone with the Android Opera (from my Desktop it works) ...
but I can ping and telnet to/from phone. So it must be something in the Phone ... but what?
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wig

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Re: Gizmo will not connect on Android Phone to server.
« Reply #10 on: May 17, 2011, 07:45:36 am »

That's a tough one. I would try reinstalling Gizmo. I'd also change the port my Library Server was using and see it that makes a difference. Something in the well know range, perhaps (0–1023).

Hmmm looks like you got the point. Not even WebRemote works from the phone with the Android Opera (from my Desktop it works) ...
but I can ping and telnet to/from phone. So it must be something in the Phone ... but what?

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tombert

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Re: Gizmo will not connect on Android Phone to server.
« Reply #11 on: May 17, 2011, 11:30:00 am »

WebRemote works with Dolphin now - seems to be an Opera mini issue. I'll create a new thread in the MC16 section.
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