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[mark_h]

Every other piece of software, including the operating system itself is fine; it was a full snapshot restored to the same hardware, so essentially should be as if nothing was wrong, but MC starts up and after a few seconds crashes.  I did a full uninstall, including registry, followed by an install of the latest beta, but same problem persists.

Program doesn't last long enough to be able to turn on logging of any sort.

Event log shows:

Faulting application name: Media Center 16.exe, version: 16.0.39.0, time stamp: 0x4d659364
Faulting module name: Media Center 16.exe, version: 16.0.39.0, time stamp: 0x4d659364
Exception code: 0xc0000005
Fault offset: 0x006b3f1d
Faulting process id: 0xa50
Faulting application start time: 0x01cbd51ff28431e4
Faulting application path: C:\Program Files (x86)\J River\Media Center 16\Media Center 16.exe
Faulting module path: C:\Program Files (x86)\J River\Media Center 16\Media Center 16.exe
Report Id: 35220018-4113-11e0-b8b1-00248c70c9e7

Download v15.0.174 and that works fine...

Help!

[mark_h]

Further, if I delete all the files in:

C:\Users\Mark Harding\AppData\Roaming\J River\Media Center 16

The software starts, but when I restore my library is starts crashing again...

[mark_h]

And we're back.  Deleted a bunch of cache/views from my library directory and things are working again.

Would like to know what caused the problem, but am just happy not to have lost years of work here!

[HTPC4ME]

sounds similiar to the issue i had except mine was with restoring version 15. (ive yet to try 16)
I have yet to get it fixed due to not having time to rebuild my os. I also used Acronis - Post is here...
Maybe something here will help you?
http://yabb.jriver.com/interact/index.php?topic=60650.0

[HTPC4ME]

glad ya got it working

[HTPC4ME]

could you elaborate on this a bit for me? where would i go?
maybe thats something i could try

Deleted a bunch of cache/views from my library directory and things are working again.

[mark_h]

This is what I did:

Go to the folder and delete everything:

C:\Users\<youraccount>\AppData\Roaming\J River\Media Center 16

Then I went to my music library directory.  Grouped the folder by last modified and deleted ALL files/folders that were accessed today (the restored archive is from a couple of days back).    This should just be a few files/folders and none of the field.* files.

And it just worked.

Like I said, no idea what was causing the problem, but so relieved to be up and running again.

[HTPC4ME]

thanks for reply, Yeah that didnt work for me. was worth a shot.