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Author Topic: 3-D Albums view is blank [Solved]  (Read 2031 times)

AoXoMoXoA

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3-D Albums view is blank [Solved]
« on: May 08, 2011, 04:52:55 pm »
What would cause the 3-D Album view or 3-D Image view to appear blank rather than having the thumbnails show?

This is on a new desktop with Windows 7, touch-screen, i5 processor
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AoXoMoXoA

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Re: 3-D Albums view is blank
« Reply #1 on: May 12, 2011, 06:44:44 am »
BUMP . . . . .


any clues??

thumbnails have been built, so I'd imagine they should show
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JimH

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Re: 3-D Albums view is blank
« Reply #2 on: May 12, 2011, 06:53:35 am »
Turn off the option for anti-aliasing.  It's an Intel graphics bug.
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MrHaugen

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Re: 3-D Albums view is blank
« Reply #3 on: May 12, 2011, 06:58:01 am »
This can be a part of that Intel bug, yes. Other graphic related problems is often caused by drivers or old directX versions as well. Though, this is probably not the case here.

Another note. 3D wall is now a part of the List Types under the More menu. So, you can browse all views with 3D wall. If you have an old view called Showroom this might be corrupted now perhaps?
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AoXoMoXoA

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Re: 3-D Albums view is blank
« Reply #4 on: May 17, 2011, 04:32:58 pm »
Quote from: JimH on May 12, 2011, 06:53:35 am
Turn off the option for anti-aliasing.  It's an Intel graphics bug.

Is that an MC setting or a Windows setting?
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audioqueso

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Re: 3-D Albums view is blank
« Reply #5 on: May 17, 2011, 07:11:52 pm »
I had the same problem not too long ago.  It ended up being that I had to install/update DirectX from microsoft's website.  After doing so, everything worked just fine.
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MrHaugen

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Re: 3-D Albums view is blank
« Reply #6 on: May 18, 2011, 02:12:08 am »
Quote from: AoXoMoXoA on May 17, 2011, 04:32:58 pm
Is that an MC setting or a Windows setting?

I thought it was a MC option, but I can't find it under Theater View options though.
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JimH

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Re: 3-D Albums view is blank
« Reply #7 on: May 18, 2011, 06:15:49 am »
In MC, General/Video Card/Hardware .../Custom
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AoXoMoXoA

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Re: 3-D Albums view is blank
« Reply #8 on: May 18, 2011, 04:11:09 pm »
That worked, thanks
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Sandy B Ridge

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Re: 3-D Albums view is blank [Solved]
« Reply #9 on: July 28, 2011, 04:05:13 pm »
Dear JRiver team,

I think Intel may have quashed this sandybridge anti-aliasing bug with the latest driver from a few days ago (8.15.10.2430).

I've just updated my MoBo BIOS ( Asus p8h67m evo) and the intel driver and the 3D album wall now works glitch free on the HQ settings (16x AA and 16x AF).

Unless this is old hat and you've fixed this silently in the meantime and I've been asleep?

Cheers,

SBR
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