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Author Topic: Can't Access Program - error message  (Read 1676 times)

mmatches1

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Can't Access Program - error message
« on: September 11, 2011, 09:47:26 pm »

Hello.  I am trying to start my JRiver Media Center and get the following error message: "Cannot access the specified drive, path or file.  You may not have the appropriate permissions to access them."  Not shure why this is happening.  I have registered the product and paid.  Any help would be appreciated.  Cheers,  Doug
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MrC

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Re: Can't Access Program - error message
« Reply #1 on: September 11, 2011, 10:04:06 pm »

Howdy,

Just a thought - was MC installed as an Admin user?
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mmatches1

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Re: Can't Access Program - error message
« Reply #2 on: September 11, 2011, 10:56:18 pm »

Hello and thank you for the reply.  What does MC stand for?  Cheers,  Doug
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MrC

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Re: Can't Access Program - error message
« Reply #3 on: September 11, 2011, 11:02:43 pm »

Sorry, MC = Media Center.  I was asking if you installed it as an Admin user, and not an unprivileged user.
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mmatches1

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Re: Can't Access Program - error message
« Reply #4 on: September 11, 2011, 11:07:13 pm »

I installed it like I would any other program.  This has never happend to me before.  The program worked fine for several weeks and all of a sudden I can't access it.  Doug
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JimH

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Re: Can't Access Program - error message
« Reply #5 on: September 12, 2011, 07:27:28 am »

Reboot.

Download the latest from our download page.

Reinstall.

If that doesn't work, think about what may have changed on your machine.
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mmatches1

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Re: Can't Access Program - error message
« Reply #6 on: September 12, 2011, 10:48:24 am »

The only think changed in my system is that I hooked up a 3g wireless device.  The computer in question is wired direct to the box and one other is connected through wireless. 
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mmatches1

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Re: Can't Access Program - error message
« Reply #7 on: September 12, 2011, 10:13:17 pm »

Tried reloading the program and it still doesn't work.
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kensn

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Re: Can't Access Program - error message
« Reply #8 on: September 12, 2011, 10:22:09 pm »

Are you mapping drives between the 2 pcs?
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Tan

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Re: Can't Access Program - error message
« Reply #9 on: September 13, 2011, 02:57:53 am »

"Cannot access the specified drive, path or file.  You may not have the appropriate permissions to access them." 

Did you install as portable? Does that portable drive exist?
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mmatches1

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Re: Can't Access Program - error message
« Reply #10 on: September 13, 2011, 01:55:19 pm »

Are you mapping drives between the 2 pcs?

I didn't intentionally map the drive but am not familiar with that process.  
 
 
Did you install as portable? Does that portable drive exist?

I installed it on my desktop PC but am not sure what a portable drive is.
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