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Author Topic: Hangs On Open  (Read 850 times)

santar

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Hangs On Open
« on: April 06, 2013, 12:09:57 pm »

After a series of crashes my MC 18 for Mac now always crashes on open. I just get a grey page and spinning beach ball and need to force quit. 2.3GHz Core i7 with 10.8.3. Crash report attached (pdf as not allowed to upload .hang files)

I have tried trashing, restarting and reinstalling with the latest version but same problem. Must be some preference or other files I can't locate?

Help!

Santar
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santar

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Re: Hangs On Open
« Reply #1 on: April 08, 2013, 07:02:05 am »

Managed to fix problem. I located the preference files in "user"/Library/Application Support/J River/ (you first need to unhide "Library") and trashed the "Settings" folder. Media Center then opened normally.
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