INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Unable to uninstall MC18 after MC19 installation  (Read 1001 times)

f.ammollo

  • Junior Woodchuck
  • **
  • Posts: 65
Unable to uninstall MC18 after MC19 installation
« on: October 17, 2013, 03:47:32 pm »
Hello,

when trying to uninstall MC18, the uninstaller (JRMediaUninstall.exe) causes a crash in rundll32.exe.

How may I cleanly remove it?

Thank you.

Regards,
Fabrizio

Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42373
  • Shoes gone again!
Re: Unable to uninstall MC18 after MC19 installation
« Reply #1 on: October 17, 2013, 04:00:44 pm »
Run MC18, then uninstall.

Or if that doesn't work, install the latest MC18 over the top, then uninstall.

Sorry for the trouble.
Logged
Matt Ashland, JRiver Media Center

f.ammollo

  • Junior Woodchuck
  • **
  • Posts: 65
Re: Unable to uninstall MC18 after MC19 installation
« Reply #2 on: November 06, 2013, 04:00:50 pm »
Quote from: Matt on October 17, 2013, 04:00:44 pm
Run MC18, then uninstall.

Or if that doesn't work, install the latest MC18 over the top, then uninstall.

Sorry for the trouble.

Hello,

executing MC18 (which showed the Windows UAC dialog) allowed the uninstaller to correctly run.

After that, I executed MC19, the Windows UAC dialog was shown again, everything is fine (no settings or library lost, it seems ;) ).

Thank you.

Best regards
Fabrizio
Logged
Pages: [1]   Go Up
« previous next »