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Author Topic: MC19 hangs when starting to play MP4  (Read 1515 times)

skarsol

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MC19 hangs when starting to play MP4
« on: November 19, 2013, 08:44:07 pm »

Anytime I try to play a .mp4 video from my library server to a client PC (both Windows, MC 19.0.67) it hangs for a few minutes before starting playback. If I use FireFox to browse to the URL (GetFile?File=38086) that it's calling the video starts playing immediately. From the log below it took 267s for playback to start. Playback of .avi, .mkv, .m4v works fine.

The thing taking all the time seems to be:
0320550: 8088: Reader: CWinINetReader::Read: nBytes was 65536, capped at 69, m_nLength=386634767

0317368: 3384: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Start
0317368: 3384: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Zone: Player (id: 0)
0317368: 8088: General: CMainUIWnd::Resize: Start
0317384: 8088: General: CMainUIWnd::Resize: Finish (16 ms)
0320426: 8088: Reader: CWinINetReader::Open: Start
0320426: 8088: Reader: CWinINetReader::Open: Opening http://10.0.0.40:52199/MCWS/v1/File/GetFile?File=38086
0320426: 8008: Reader: CWinINetReader::Thread: Start
0320426: 8008: Reader: CWinINetReader::Connect: Start
0320426: 8008: Reader: CWinINetReader::Connect: Finish (0 ms)
0320426: 8008: Reader: CWinINetReader::DownloadFromHTTPURL: Start
0320472: 8008: Reader: CWinINetReader::DownloadFromHTTPURL: Success
0320472: 8008: Reader: CWinINetReader::DownloadFromHTTPURL: Finish (46 ms)
0320472: 8008: Reader: CWinINetReader::Thread: Finish (46 ms)
0320472: 8088: Reader: CWinINetReader::Open: Finish (46 ms)
0320550: 8088: Reader: CWinINetReader::Read: nBytes was 65536, capped at 69, m_nLength=386634767
0585034: 8088: Reader: CWinINetReader::Close: Start
0585050: 8088: Reader: CWinINetReader::Close: Finish (16 ms)
0585050: 8088: Playback: CPlayerZone::Play: Start
0585050: 3384: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Finish (267682 ms)
0585050: 6224: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Start
0585050: 6224: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Image: 00000000
0585050: 6224: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Finish (0 ms)
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klauss

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Re: MC19 hangs when starting to play MP4
« Reply #1 on: January 04, 2014, 09:17:48 pm »

I see the same problem. I did not see any delays in .54. After I upgraded to .67 - I also tried .100 - I see the same delays you're seeing. I downgraded my clients back to .54.
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skarsol

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Re: MC19 hangs when starting to play MP4
« Reply #2 on: April 07, 2014, 03:39:04 pm »

This appears to have been resolved in 117. No idea if it was just us or an issue with the program...
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