1) Is your genre problem (previous post) now solved (by changing the view definition) ?
--> No, I decided to go through all movies and define the best matching genre, which will be at first place, which then will show also the movies in the correct genres in the remote control.
2) Do you see the movie images one level up from your screenshot ? (so after you click on the genre image)
--> yes, they are there
3) If you are playing a movie, do you see the image on the 'playing' screen ?
--> yes, images is also shown on the playing screen
4) Can you try to switch mediacenterthumbnailcache to False in web.config ? and see if that makes a difference ?
--> when I switch to "false", then neither in the details page, nor one level up, the posters are shown now.
5) I see in your picture "TV-Shows" while in web.config it is configured as "TV Shows". They have to match.
--> thank you, fixed.
6) In the web application directory (c:\inetpub\wwwroot\jriver) is a log.txt file Are there any errors in there ?
-->yes plenty - see attached file
7) Are you running the latest media center 19.0.136 ?
--> yes of course
8 ) When changing any view settings, you may have to restart media center.
--> aware of that and doing it.
9) what kind of poster images are they (jpg, png) ? Did you use the built in 'get movie info' function to get them ?
--> yes, I am using the "get movie info". All info from there. All images are jpg.
10) when the mediacenterthumbnailcache is True, then all the movie posters should be cached in this directory : c:\inetpub\wwwroot\jriver\Content\img\jriver\file can you find it (or any other images) in there ?
--> yes, there are plenty of images - all jpg-files I also checked for one specific image, which was not shown on the detail page. I found a relevant image in the directory, so in general, the image is available.