Hi,
I've used JRiver media center for PC for some time now, through two or three versions, I think. And now I have two questions:
1) I tried to restore my version 18, used the most registration code I had received by e-mail from you some months ago, and was told it was no longer valid. Am I doing something wrong, not unlikely, or have you made it impossible for us to continue using version 18 without upgrading or otherwise paying you more money?
2) I own an AK120 for storing hi-res music and playing it back through earphones or a hi-fi system. I used my Media Center to rip some CDs directly to my AK120, then found I couldn't play them back. This manifested in two way. First, on the AK120 internal index, the titles appeared (specifically all four CDs of Glenn Gould's version of the Well-Tempered Clavier) but the music itself, the tracks, didn't appear and the music didn't play. Second, when I attached the AK120 to my computer as a removable disk, the AK120 was shown in My Computer as three separate disks, which it should have. Then, when I tried to play back one Glenn Gould from the second of the AK120 drives through my computer, I was told it was a JRiver MC18 file. That was presumably why the AK120 couldn't play it; obviously, there's no MC18 program on the AK120. And, to be frank, I was greatly annoyed to learn that the CD ripping function of my MC18 is not transparent but produces proprietary files. When I started my MC, it identified the correct drive letter but thought I wanted MC19, which was not properly install. I feel, though, that some version of MC on my computer could have played back the hi-res file from my AK120 through my computer. But without a version of MC on my AK120, it wasn't possible to play it back.
Do I now have to re-rip those four CDs (and several others as well, some only borrowed and not now available), using a program other MC18 or MC19? Or is there a more workable solution?
Thanks in advance....
Jeff Steingarten
Vogue magazine
