Topic: PLEASE USE A SUBJECT (Read 3689 times)

JimH · « **on:** February 01, 2002, 09:58:02 am »

We're getting a lot of questions that have subjects like "Tech support sucks". Without a subject, the question is less likely to get an answer.

Questions without subjects may be deleted.

Doof · « **Reply #1 on:** February 01, 2002, 10:27:52 am »

I wonder if it would be a good idea to create a New Posters Read This Before Posting post that stays at the top... or something? A post that instructs people about what information is needed in order to help with a problem... MJ version, OS, etc?

Just rambling.

KingSparta · « **Reply #2 on:** February 01, 2002, 01:25:09 pm »

If he did that, he may put something in there about staying on topic and then where would we be...

JimH · « **Reply #3 on:** February 01, 2002, 02:19:05 pm »

humor is not allowed

KingSparta · « **Reply #4 on:** February 01, 2002, 02:25:26 pm »

See He's getting his list together

JimH · « **Reply #5 on:** February 01, 2002, 02:36:35 pm »

lists are egregious boss

KingSparta · « **Reply #6 on:** February 01, 2002, 03:01:37 pm »

what is this, school?

I had to get my 15lb "webster's Third New Internarional Dictionary" off the shelf, Thats Like Working Out

egregious (the short version)

SYLLABICATION: e·gre·gious
PRONUNCIATION: -grjs, -j-s
ADJECTIVE: Conspicuously bad or offensive. See synonyms at flagrant.
ETYMOLOGY: From Latin gregius, outstanding : -, ex-, ex- |PLS| grex, greg-, herd; see ger- in Appendix I.
OTHER FORMS: e·gregious·ly —ADVERB
e·gregious·ness —NOUN

Deathrider · « **Reply #7 on:** February 01, 2002, 03:29:19 pm »

Thanks "King", you saved me the trouble of looking it up myself LOL.

Robert

kitfox · « **Reply #8 on:** February 01, 2002, 03:49:24 pm »

I thought that it had something to do with farming, as in "Having just arrived in town from farm country, Bob seemed rather provincial and had a conspicuously egregious air about him."

KingSparta · « **Reply #9 on:** February 01, 2002, 03:57:45 pm »

Well we all know jim is smarter then all of us.

We are only "Bar Flies"

I went to 3rd grade, then had to help support my family of 13 finding road kill to keep us going.

it was long hard days walking the long black roads, but we made it.

kitfox · « **Reply #10 on:** February 01, 2002, 03:59:05 pm »

>>>>>>>>>>>>I went to 3rd grade, then had to help support my family of 13 finding road kill to keep us going. it was long hard days walking the long black roads, but we made it.

Dad, is that you?!? Where ya been these past couple of decades?

JimH · « **Reply #11 on:** February 01, 2002, 04:02:13 pm »

hey boss i have the same dictionary imagine how it is for a cockroach

georgev · « **Reply #12 on:** February 01, 2002, 04:13:28 pm »

I do not mean to be snide or flaming or disagreeable or in anyway impolite but some of us are not a message board savvy as others. As one of the recently guilty parties I would like to point out that when I go to a products Home page I usually expect to see a link to Tech Support.

If JRiver would just add a link to the MJ help file and to its Home page that said Tech Support that pointed to a page which had some basic pointers on posting to this forum things might go a lot smoother for everyone.

Pardon my brain deadness but topic links like Talkback or Community are not the place I would normally choose when looking for Tech Support. Not to knock JRiver they have a fine product in MJ and are obviously (after a little bit of posting and noodling around) are trying to make it even better but check out http://webboard.windowware.com/ to see what Tech Support and a user forum can be.

A suggestion? It would be nice if the people who work for JRiver had a little tag on their posts that identified them as being from the source, even with noodling around in the last few days I'm still not sure who's who and yes I'm too impatient to go check out the profile of every poster to see if they have official status.

Thanks
George Vagenas
gvag@shaw.ca

kitfox · « **Reply #13 on:** February 01, 2002, 04:15:50 pm »

gvag has a point

or two

in there

somewhere

IMHO

KingSparta · « **Reply #14 on:** February 01, 2002, 04:25:55 pm »

>>how it is for a cockroach
Or Rodents

Have you ever seen a pig farm, the rats are bad, 1000's (not kidding)

currently at stress level 90% running 2 branches, $100,000 in claims in the second branch (mine $0) branch#2 fired branch manager#2 yesterday.

I would like to find him and kick his ass right now, had to start drinking (someting hard).

the forum helps me releave my stress...

Speaking of stress, every friday i wait for the weekend build. It makes me cry when at 7pm dinner cold, wife yelling, cat on lap, refresh button showing slight wear.

kitfox · « **Reply #15 on:** February 01, 2002, 04:28:27 pm »

will there be a new build tonight before you guys go home?

KingSparta · « **Reply #16 on:** February 01, 2002, 04:37:38 pm »

gvag

been there, not that i needed much help.

Reading the help files, and asking questions in a open forum normaly renders the answers from users, and J river in a minimum amount of time.

no body knows all the answers.

JImH - CEO (Main Poster, God Father, Geeter With the Heater, Boss With the Hot Sauce)
Nikolay Sokratov - CTO, Build Master (USSR Gangster Rap Master)
Matt - MJ Programer
JohnT - MJ Programer
gateley - Mr. Music01\Afternap
Yaobing - Mr. TV (Normaly Tuned In)
Steve - MJ Programer
Raymond - MJ Programer

www.musicex.com/mediajukebox/manage.html

Anyone Else?

KingSparta · « **Reply #17 on:** February 01, 2002, 04:40:41 pm »

MHorton

Too late, 1\2 case gone, 1\2 case loaded

kitfox · « **Reply #18 on:** February 01, 2002, 04:47:05 pm »

>>>>>>>>>>>>>>Too late, 1\2 case gone, 1\2 case loaded

not too sure how that differs from any given noon around MJ headquarters, but I'll take your word for it that today's a done deal with those guys

Guess it's time to go out to dinner

see ya tomorrow night, late

KingSparta · « **Reply #19 on:** February 01, 2002, 04:51:02 pm »

For Dinner tonight

New York Strip Stake, Green Beans, French Fries, Iced Mug Of Beer.

The Cow That Died Gave It's Life So I Can Live.

Charlemagne 8 · « **Reply #20 on:** February 01, 2002, 04:51:07 pm »

gvag,
I'm sort of leary about responding. Maybe it's the paranoia of the week building up or maybe my own Easy-to-take-offense neurosis kicking in but it seemed to me that you said that the only responses you were interested in were the JRiver staff. We don't get paid by JRiver but do work as a kind of tech support for JRiver.
I like your ideas about letting people know exactly how to get support. I just happened upon this place, myself. That was over a year ago and I visit every day. I did check out your link and I see what you mean. It IS different in that it seems more organized into question > answer format. I like the free banter and sometime free association of ideas in this forum better. More comfortable. The drawback is that sometimes the original post gets lost. That is unfortunate but nobody seems to mind when the original reposts and says "Hey! What about the question?" Then everybody regroups and attacks the problem en masse.
Sometimes users of the product have better insight into the problem because they have experienced it. Sometimes they have even solved it and can help better than JRiver staff.
I don't really have a point to make ... just rambling.
Welcome to the Forum. Don't be a stranger.
CVIII

Doof · « **Reply #21 on:** February 01, 2002, 05:19:51 pm »

MHorton> "I thought that it had something to do with farming, as in "Having just arrived in town from farm country, Bob seemed rather provincial and had an egregious air about him.""

I don't know why, but I am STILL laughing my ass off over this. Next Page

Charlemagne 8 · « **Reply #22 on:** February 01, 2002, 05:30:01 pm »

Maybe he's got "egregious" and "egregarious" mixed up.

JollyJim · « **Reply #23 on:** February 01, 2002, 05:31:58 pm »

Charlemagne 8

I wish 'everybody would regroup and attack this problem en masse' - I've posted it 7 times and still not got any response!! Maybe I'm just talking to myself, no I'm not, yes I am, no I'm not, yes I am...........

For Virtual Sub and Surround Field -
1. Select the DSP icon and the menu appears
2. Select Virtual Sub or Surround Field and the drop down appears
3. Make a selection from the drop down and the description DOES change to your selection
4. If DSP was off, the action of step 3 WILL TURN IT ON
So far, no problem....

ForEnvoronment, Intelli-Volume and Replay Gain -
1. Select the DSP icon and the menu appears
2. Select Environment, Intelli-Volume or Replay Gain and the drop down appears
3. Make a selection from the drop down and the description DOES'NT change to your selection
4. If DSP was off, the action from Step 3 WILL NOT TURN IT ON

Jim

georgev · « **Reply #24 on:** February 01, 2002, 05:32:43 pm »

Charlemagne 8 - I didn't mean to imply that I'm only interested in "official" posts, if an "official" suggests that I revert to IE 5.5 SR2 I'd spend less time deciding whether I was going to take the advice. So when I did get this advice in a post I thought about it a little longer but in the end I did revert and I'm happy to report that a major glitch with IE seems to have vanished.

And you are right the link I posted is orientated to problem solving and most of the posters do stay on topic, but isn't that what this thread is about?

thanks for the welcome.

kitfox · « **Reply #25 on:** February 01, 2002, 05:59:18 pm »

>>>>>isn't that what this thread is about?

No, it's about selecting a title that describes the thread, not about staying on topic, otherwise it would have been entitled "please stay on subject." We are all on topic here as we're all using a subject (along with some verbs and other grammar thingys too), although the few compliments never seem to be in agreement.

Charlemagne 8 · « **Reply #26 on:** February 01, 2002, 06:13:54 pm »

JollyJim,
I have seen that post but I don't know what to do about it. All the features of DSP work fine for me. Was this in the "Bug Thread" for Version 8.0.196? Matt would be the expert.
DSP is his baby. Keep at it. You'll either get an answer or another Beta will fix it.
Be optimistic (and patient). You could be pessimistic but it probably wouldn't do any good.

gvag,
I really do understand the validity of an "official" post. Such problems as Jolly Jim's there pretty much require a staff response. This thread had two things going against any sort of coherency: It's subject line was about Subject Lines and it was posted by JimH or Godfather (or more informally Gee Dad) so we felt free to roam.
If you want to know who is who, go to the credits (HELP > ABOUT MEDIA JUKEBOX) and some of the names will start to look familiar.
CVIII

Matt · « **Reply #27 on:** February 01, 2002, 06:20:07 pm »

JollyJim -- I have replied to you in the past with a helpful "we don't know". And, well, we still don't. Lots and lots of bugs get reported during beta testing, and it's not really practical to respond to each one. Just know that we are listening and with enough patience, we will get your problems fixed.

Thanks for understanding.

-Matt
JRiver, Inc.

kitfox · « **Reply #28 on:** February 01, 2002, 06:22:01 pm »

jollyjim

apparently Matt's been on vacation, and is now back, so now'd be a good time to make sure that question stands out in some way

Matt · « **Reply #29 on:** February 01, 2002, 06:40:19 pm »

I haven't been on vacation. I'm dazed and confused quite a bit though...

kitfox · « **Reply #30 on:** February 01, 2002, 06:50:23 pm »

>>>>>>>>>>>>>>Sorry I missed this... have been out of town.

oops, my error--vacation's the only reason I go out of town

JollyJim · « **Reply #31 on:** February 02, 2002, 03:20:08 am »

Sorry if I sound impatient - it's because I'm impatient. I'm anxious to get into Replay Gain but obviously can't use it at present. I was'nt too bothered that there's still a bug there, only that the posting seemed to drop through the cracks every time I posted it. I'll make sure it's posted in each new build and I guess you'll eventually get to it - no problem.

By way of an explanation, let me explain that I've had a hard life. I was born to a very poor working class family.
When I were t' lad, we didn't have time for fun and games and things like that. Up at 4am, and hop (I only had one boot ) 40 miles to the pit by 4.15 and down t' shaft. 18 hours we used to work at the face with no break. I were only 3 years old at the time and for a weekend treat, my dad used to let me clean chimneys. Aye they were the days. On Sundays, mother would cook up a lump of lard and tie a piece of string to it. We'd pass it round t' table, Dad went first. Swallow the lard, let it settle for a minute or two, and then pull it back up. Pass it on, to t' left, obviously, and so on till the lard was gone. Eh, what fun we had when life was simple eh? Being the youngest of 29, there wasn't much lard left by the time it got to me, but mother used to let me have the bit of string which I'd take down the pit with me and I'd make it last t' whole week.
On birthdays, Dad used to take me up to the big house and let me lick t' master's boots. Bloody good that was and bloody decent of t' master to let me do it etc etc.

The good news is that my psychiatrist thinks I'll be ok. He thinks I'm slightly paranoid which I totally disagree with and if he does'nt finally see it my way, something is gonna happen !! I used to be apathetic but now I don't really care so much. I used to be indecisive, but now, I'm not so sure. I used to think I was a parrot, but I'm ok now ok now ok now. I used to be schizo but I'm alright now. No I'm not. Yes I am. No I'm not etc
Have a good weekend - Jim

JimH · « **Reply #32 on:** February 02, 2002, 03:38:04 am »

JollyJim,
Very funny except for the string part.

gvag,
I don't put a title or a company sticker on my signature. It's because CEO attracts attention and I don't want any more. Most of the people in this thread aren't from JRiver (Matt is), but most of them know more about using MJ than I do. I know that's hard to believe, but they are truly nuts as you can plainly see in this thread and they don't sleep or eat without taking MJ along.

Your suggestion about adding a support link is a good one. We'll do it. For now, we're not going to change the organization here. It may seem quirky. That's because it is. But it gets the job done for most people.

KingSparta · « **Reply #33 on:** February 02, 2002, 04:19:10 am »

I forgot

Steve - Mr. Portable MP3 Player (he is the one with headphones on all the time even during meetings)

Kind of like the guy on the apple commercial for there portable mp3 player (he don't talk much, shy i think)

Playing: Propellerheads - Take California.mp3

Avalable On Music01 KingSparta's File Server, Cool Song

Charlemagne 8 · « **Reply #34 on:** February 02, 2002, 01:10:47 pm »

Jolly Jim,
You are truly, outrageously nuts. I believe you'll work out nicely here.
Another good one:
Argue with yourself where someone can see you. When they look (they always do even if they don't want to) look up furtively at them and look away. Continue your argument with "SHUT UP, they're gonna think we're crazy! NO THEY'RE NOT! They're gonna think YOUR crazy!

JollyJim · « **Reply #35 on:** February 03, 2002, 05:40:42 am »

Charlemagne 8

I had to go to the supermarket this morning, so I thought I'd have a go at your suggestion as it sounded really neat. All went well, with plenty of onlookers until halfway through the script. I got kinda muddled up with who was who, but, luckily, I was there to help me out. I think I won the argument. No I did'nt, I did. etc etc. Actually, a strange thing happened while I was walking to the shops. I saw a man lying on the grass with a needle sticking out of his arm Another man was watching him and I asked him what was going on."He injected himself with curry powder" came the reply. "I think he's gone into a korma"

Have a nice Sunday - Jim

INTERACT FORUM

Author Topic: PLEASE USE A SUBJECT (Read 3689 times)

Deathrider

kitfox

kitfox

georgev

kitfox

kitfox

kitfox

JollyJim

georgev

kitfox

kitfox

kitfox

JollyJim

JollyJim