INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Error with encoder MP3 [solved by adding Internet connection]  (Read 1503 times)

vaso65

  • Junior Woodchuck
  • **
  • Posts: 54
Error with encoder MP3 [solved by adding Internet connection]
« on: December 17, 2014, 11:02:48 am »

When i select MP3 encoder i have this error:

There was a problem loading the selected encoder.
The default encoder has been automatically selected.

I don't have a problem with other encoder.
I have MediaCenter 20.0.49

What i need to do to resolve this problem.

Thank for your interest
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42044
  • Shoes gone again!
Re: Error with encoder MP3
« Reply #1 on: December 17, 2014, 11:37:37 am »

Oh boy, that's a mystery.

Can you try reinstalling?

If it still happens, could you provide a log from Help > Logging?

Thanks.
Logged
Matt Ashland, JRiver Media Center

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42044
  • Shoes gone again!
Re: Error with encoder MP3
« Reply #2 on: December 17, 2014, 11:38:57 am »

Also, when it's first selected the encoder will need the internet to download pieces.  Is it possible you have internet disabled?
Logged
Matt Ashland, JRiver Media Center

vaso65

  • Junior Woodchuck
  • **
  • Posts: 54
Re: Error with encoder MP3
« Reply #3 on: December 18, 2014, 05:40:14 am »

Thank you for your information.

With my computer i'm behind a proxy/firewall and url filtering, so I haven't thought of a communication problem because other activities over the internet work properly, also the other codec i have configured. Probably the site was blocked by url filtering.

I am connected with a direct line to internet and the encoder was installed.

Thanks again.
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42044
  • Shoes gone again!
Re: Error with encoder MP3
« Reply #4 on: December 18, 2014, 09:05:52 am »

I am connected with a direct line to internet and the encoder was installed.

Great.  I like problems that end well :)
Logged
Matt Ashland, JRiver Media Center
Pages: [1]   Go Up