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Author Topic: Help re License Restore  (Read 837 times)

andysr

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Help re License Restore
« on: January 22, 2015, 10:20:54 am »

I just changed my OS from 32Bit to 64.  In the process I uninstalled JRiver, then downloaded a new version and reinstalled.  I obtained my code to restore my license.
Got the message "not valid for media center"
What do I do now?
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JimH

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Re: Help re License Restore
« Reply #1 on: January 22, 2015, 10:21:48 am »

You may need to install the version that matches your license.  Please see the "Purchase" link above.
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andysr

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Re: Help re License Restore
« Reply #2 on: January 22, 2015, 01:42:13 pm »

still struggling.  The older versions are on WIKI but I see no dates and have no clue as to how and match a version to my license
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Matt

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Re: Help re License Restore
« Reply #3 on: January 22, 2015, 01:56:16 pm »

You have an MC19 Windows license associated with your forum email.
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Matt Ashland, JRiver Media Center

andysr

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Re: Help re License Restore
« Reply #4 on: January 22, 2015, 04:00:05 pm »

Thanks

I loaded version 19

When I try to launch I get

Internet Explorer cannot open the internet site
http://jriver.com/start.html./

when i check O.k I get the 404 not found message

Need more help
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Matt

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Re: Help re License Restore
« Reply #5 on: January 22, 2015, 04:03:38 pm »

Just click through the error then set the program not to start in Start in Options > Startup.
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Matt Ashland, JRiver Media Center
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