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Author Topic: performer store purchase question  (Read 2000 times)

HTPC4ME

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performer store purchase question
« on: February 05, 2015, 08:01:49 pm »

does this still work?

went here to read what it is (how it works)...but states server not found http://www.performermc.com/

is there any more info on this?

I bought a premium subscription, what happens when i want to cancel in the future... are the items one downloads kept/still playable?

Also is it possible to download .mp3 instead of wma? if not can we convert the wma's to mp3?

Thanks
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JimH

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Re: performer store purchase question
« Reply #1 on: February 05, 2015, 08:52:37 pm »

The Performer Store is part of MC now.  It's in the tree.

The downloads work only as long as the subscription.

If you want to buy mp3 files, click on the $ sign in the track listing.
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HTPC4ME

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Re: performer store purchase question
« Reply #2 on: February 05, 2015, 09:28:38 pm »

ok
Thanks

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HTPC4ME

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Re: performer store purchase question
« Reply #3 on: February 07, 2015, 10:14:56 pm »

few more questions if i may

1. how does the subscription billing work? can one cancel at anytime, and rejoin at anytime? whats the billing cycle...30 days from purchasing?

2. is there a way to be in my library, and run across an artist i like, then right click and somehow look up their works to download/purchase via performer store?

3. is there a way for us subscribers to listen to performer store via EOS/Gizmo/JRemote?

4. being i purchased Master license, can my performer store subscription be turned on/used on JRiver Mac Version?

Thanks
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HTPC4ME

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Re: performer store purchase question
« Reply #4 on: February 07, 2015, 10:37:41 pm »

Also... Possible bug
when on client and having split view enabled(2 views / side by side), if one has performer store on left hand side, and then clicks on the right hand side and choses Audio, then does a search for an artist in ones library, and if you click the left/Back arrow on the ride side view, it does not bring the right side view back, it brings the left side/Performer store View back...Making one loose there performer screen they are currently on, and not allowing for one to go back in the view they are on on the right hand side.
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JimH

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Re: performer store purchase question
« Reply #5 on: February 08, 2015, 07:50:44 am »

1.  You can cancel by calling JRiver.  Or send a message to Deanna at jriver.

2.  Little arrow next to name, or search.

3.  No.

4.  It's not available on Mac.
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HTPC4ME

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Re: performer store purchase question
« Reply #6 on: February 19, 2015, 03:49:36 pm »

Quote
1.  You can cancel by calling JRiver.  Or send a message to Deanna at jriver.


Just ran into a problem with Performer store where it charged my card multiple times, I spoke with Deanna, and she informs me she has spoken with a tech about this, and they have informed me they have credited my account, and canceled my subscription. (the issue i experienced is in detail with Deanna)

Question... I do realize there have been problems with performer store the last 3 days, and unknown when it will be back.
But once it comes back, we'd be interested in using it IF there was no possible way for one to charge there card multiple times. Can this be looked into?

If so, could someone report back when the change has been made here. And then we will look into joining again.
Thank you.
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