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Author Topic: crash when doing a search  (Read 1696 times)

bMinor

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crash when doing a search
« on: March 12, 2015, 10:30:14 am »

I'm experiencing several crashes/day when doing a search in the upper right search box.
It's been happening over the last few builds but I can't reproduce it at will and I don't get a crash report either.
Anyone?

MC 20.0.80
OS X 10.10.2
MacBookPro7,1
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Matt

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Re: crash when doing a search
« Reply #1 on: March 12, 2015, 10:49:27 am »

Boy, I just can't reproduce that problem at all on Mac.

Strange.
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Matt Ashland, JRiver Media Center

bMinor

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Re: crash when doing a search
« Reply #2 on: March 12, 2015, 10:54:59 am »

Boy, I just can't reproduce that problem at all on Mac.

Strange.

I actually do get a crash report...where do i send it to?
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Matt

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Re: crash when doing a search
« Reply #3 on: March 12, 2015, 11:12:38 am »

What we need is an MC log from the Help menu.

You can send that to logs at jriver dot com.
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Matt Ashland, JRiver Media Center

MattD62

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Re: crash when doing a search
« Reply #4 on: March 29, 2015, 04:25:14 pm »

Speaking of Crashing, I just purchased MC 20 , when clicking on video the screen turns white! I click to get out of that and MC crashes..... Any thoughts??
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JohnT

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Re: crash when doing a search
« Reply #5 on: March 30, 2015, 11:51:29 am »

Speaking of Crashing, I just purchased MC 20 , when clicking on video the screen turns white! I click to get out of that and MC crashes..... Any thoughts??
Please enable logging (Help / Logging / Enable...) and then click on video and let it crash, then restart and go to Help / Logging / Report problem.  Send the log to:
 logs at jriver dot com  (replacing "at" and "dot" with the "@" and ".")


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John Thompson, JRiver Media Center
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