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Author Topic: Problem with purchasing upgrade  (Read 780 times)

antonhammond

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Problem with purchasing upgrade
« on: April 01, 2015, 09:21:17 am »

Apologies if this is not the place for this query.  I am trying to upgrade from MC17 to 20 and the license which I copy from the email from JRiver does not work.  It says it is not recognised?  As well as cutting and pasting I have tried entering again by hand -I have done all of the obvious stuff like checked for o & 0 etc.  Thanks in advance for help.
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JimH

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Re: Problem with purchasing upgrade
« Reply #1 on: April 01, 2015, 02:12:08 pm »

Try installing MC20 and restoring your license.  Then purchase.
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