INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Access Key  (Read 8172 times)

ActorCam

  • Recent member
  • *
  • Posts: 5
Access Key
« on: May 06, 2015, 07:40:57 pm »
I'm lost. I purchased and downloaded the JRiver app to my iPad and am trying to set it up. I'm adding a new server and it recommends connecting with an access key. Where do I find the access key? The prompt says to look in Tools --> Options --> Media Network. Where is that? I don't see anything marked Tools in the JRiver app and I don't have a JRiver entry in my iPad settings.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72436
  • Where did I put my teeth?
Re: Access Key???
« Reply #1 on: May 06, 2015, 07:42:03 pm »
Google JRiver Access Key.  You'll end up on our wiki.
Logged

ActorCam

  • Recent member
  • *
  • Posts: 5
Re: Access Key
« Reply #2 on: May 06, 2015, 07:45:03 pm »
I looked there but it didn't help. Where is the Tools menu on my iPad? Is it a JRiver menu option? Or some other menu on the iPad?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72436
  • Where did I put my teeth?
Re: Access Key
« Reply #3 on: May 06, 2015, 07:55:42 pm »
The Tools menu is in MC, not in JRemote.
Logged

ActorCam

  • Recent member
  • *
  • Posts: 5
Re: Access Key
« Reply #4 on: May 06, 2015, 07:57:52 pm »
I think I see the problem. Is this app supposed to work with a Media Center program? I was led to believe it controlled iTunes like the Remote app does. Is that not the case?

I don't have the Media Center. If I can't use this app on iTunes, how can I get my money back for the app?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72436
  • Where did I put my teeth?
Re: Access Key
« Reply #5 on: May 06, 2015, 08:02:47 pm »
It works with Media Center, not with iTunes.  A trial version can be downloaded from a link at the top of this page.
Logged

ActorCam

  • Recent member
  • *
  • Posts: 5
Re: Access Key
« Reply #6 on: May 06, 2015, 08:05:04 pm »
This isn't what I wanted then. I don't know anything about the Media Center, I only wanted a better remote app for iTunes than Apple's "Remote." If I can't use JRemote to control iTunes, I don't need it and can't use it. How can I get a refund?
Logged

ActorCam

  • Recent member
  • *
  • Posts: 5
Re: Access Key
« Reply #7 on: May 06, 2015, 08:44:22 pm »
Hello? Does anyone know how I can get a refund for the app I can't use? I don't have the Media Center so this app is useless to me. Had I known this I never would have purchased it (which I did tonight). Does anyone know how I can get a refund? Will I really be out $10 on an app I simply can't use?
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7804
  • Autumn shade...
Re: Access Key
« Reply #8 on: May 06, 2015, 10:07:43 pm »
Unfortunately I believe there's a no refunds policy with JRemote as there is one with JRiver Media Center. In the future I HIGHLY suggest reading the description of the app before purchasing - it clearly says JRemote is a full featured native iOS remote for JRiver Media Center. JRemote was developed to offer you full remote control of your JRiver Media Center from any of your iDevices.
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

astromo

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 2251
Re: Access Key
« Reply #9 on: May 07, 2015, 05:03:26 am »
ActorCam, why not turn a negative into a positive?

How about you take up the 30 day trial evaluation period for Media Center proper and see how well it works with JRemote?

I've never used iTunes but there are plenty of converts away from iTunes in favour of MC around here. There must be something that JRiver is doing right for that to be the case.

I expect you'll be glad you gave it a go. All the best regardless ..  ;)
Logged
MC33, Win10 x64, HD-Plex H5 Gen2 Case, HD-Plex 400W Hi-Fi DC-ATX / AC-DC PSU, Gigabyte Z370 ULTRA Gaming 2.0 MoBo, Intel Core i7 8700 CPU, 4x8GB GSkill DDR4 RAM, Schiit Modi Multibit DAC, Freya Pre, Nelson Pass Aleph J DIY Clone, Ascension Timberwolf 8893BSRTL Speakers, BJC 5T00UP cables, DVB-T Tuner HDHR5-4DT

glynor

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 19608
Re: Access Key
« Reply #10 on: May 07, 2015, 08:34:38 am »
Quote from: Awesome Donkey on May 06, 2015, 10:07:43 pm
Unfortunately I believe there's a no refunds policy with JRemote as there is one with JRiver Media Center.

I don't know if JRiver has a policy, but I know how the App Store works.  Refunds and returns are always handled by the retailer, and that is not JRiver in this case, but Apple. If you buy some All Clad pans from William Sonoma, you don't call All Clad and ask for your money back.  They didn't sell you the pans. You have to go back to the store. Same thing here. JRiver can't give you your money back, even if they wanted to, because they don't have your money, nor do they have access to your App Store account.

Apple does.

I do also agree that the App Store description couldn't have been more clear. In any case, I do also agree with this:

Quote from: astromo on May 07, 2015, 05:03:26 am
ActorCam, why not turn a negative into a positive?

How about you take up the 30 day trial evaluation period for Media Center proper and see how well it works with JRemote?

Media Center is better than iTunes in basically every conceivable way. Since you now have a $10 useless app, you might as well at least try the free trial of MC.  If you don't like it, you're no worse off than you were before.
Logged
"Some cultures are defined by their relationship to cheese."

Visit me on the Interweb Thingie: http://glynor.com/

touchvintagemusic

  • Recent member
  • *
  • Posts: 10
Re: Access Key
« Reply #11 on: July 04, 2015, 10:25:11 am »
Setting aside the morph of this string into itunes and mistakes, I still can't find a JRiver Library Server access key so that I can test drive Gizmo as a remote on my Samsung Galaxy S6 Edge. Help?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72436
  • Where did I put my teeth?
Re: Access Key
« Reply #12 on: July 04, 2015, 10:27:13 am »
Please read the Access Key topic on our wiki.

http://wiki.jriver.com/index.php/Access_Key
Logged
Pages: [1]   Go Up
« previous next »