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Author Topic: Upgrade Discount Not Available  (Read 1981 times)

GeorgeIoak

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Upgrade Discount Not Available
« on: December 09, 2015, 11:16:40 am »

I have MC20.0.131 installed and was going to upgrade to MC21. I purchased MC20 on 1/23/2015 and received the email with the Registration Code. When I go to http://jriver.com/purchase_21_as_upgrade.html and paste the copied Registration Code into the box I get a pop up window that states "We could not find an upgrade available for the Registration Code you entered".

I can't seem to find any additional help for this matter so hopefully someone will look into this for me.

Thanks,
George
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Matt

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Re: Upgrade Discount Not Available
« Reply #1 on: December 09, 2015, 11:19:35 am »

Sorry for the problem.  We're investigating.
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Matt Ashland, JRiver Media Center

Matt

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Re: Upgrade Discount Not Available
« Reply #2 on: December 09, 2015, 11:32:17 am »

It should work using your code now.  Thanks for finding that for us!
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Matt Ashland, JRiver Media Center

GeorgeIoak

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Re: Upgrade Discount Not Available
« Reply #3 on: December 09, 2015, 11:41:49 am »

Yes, I now can proceed with the upgrade purchase, thanks!
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