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Author Topic: ksvane: MP4 playback issue  (Read 1540 times)

ksvane

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ksvane: MP4 playback issue
« on: August 20, 2011, 11:12:19 am »
"Changed: When a file type that's normally a video has its media type set to audio (normally because it doesn't contain a video stream), it will be played with the audio engine instead of playing as a video with no display."

I have an .mp4 audio file that played fine in the previous release, but as a video with no display... but now I can't play it at all. There's an error message saying "You may not have installed on your computer DiectShow filters for decoding the type of file you are trying to play. Please install appropriate filters and try again."
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Matt

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ksvane: MP4 playback issue
« Reply #1 on: August 20, 2011, 12:59:32 pm »
Quote from: ksvane on August 20, 2011, 11:12:19 am
"Changed: When a file type that's normally a video has its media type set to audio (normally because it doesn't contain a video stream), it will be played with the audio engine instead of playing as a video with no display."

I have an .mp4 audio file that played fine in the previous release, but as a video with no display... but now I can't play it at all. There's an error message saying "You may not have installed on your computer DiectShow filters for decoding the type of file you are trying to play. Please install appropriate filters and try again."

Make sure you have 'Automatic' selected for all file types in Options > File Types.
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Matt Ashland, JRiver Media Center

ksvane

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ksvane: MP4 playback issue
« Reply #2 on: August 20, 2011, 01:02:44 pm »
I have... every single one.
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Matt

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ksvane: MP4 playback issue
« Reply #3 on: August 20, 2011, 02:04:40 pm »
Quote from: ksvane on August 20, 2011, 01:02:44 pm
I have... every single one.

Could you email a sample file to matt at jriver dot com?

I'll follow-up early next week once I get a chance to run in the debugger.

Thanks.
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Matt Ashland, JRiver Media Center

ksvane

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ksvane: MP4 playback issue
« Reply #4 on: August 20, 2011, 02:22:59 pm »
Done.
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Matt

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ksvane: MP4 playback issue
« Reply #5 on: August 22, 2011, 01:04:00 pm »
Quote from: ksvane on August 20, 2011, 02:22:59 pm
Done.

I can't reproduce the problem.  The file you emailed plays with the native MP4 audio plugin in Media Center.

Could you do Update Library from Tags on the files?  Make sure 'Media Type' is set to Audio.

You could also uninstall / reinstall, and check Plug-in Manager to make sure the native MP4 plugin is installed.
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Matt Ashland, JRiver Media Center

ksvane

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Re: ksvane: MP4 playback issue
« Reply #6 on: August 22, 2011, 03:22:28 pm »
Updating library from tags took about 5 minutes for that one file... but it now plays as it should.
Thanks and sorry for the bother. :-*
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