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Author Topic: Hotmail Doesn't Deliver JRiver Email  (Read 3586 times)

Frobozz

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Hotmail Doesn't Deliver JRiver Email
« on: March 21, 2014, 12:27:38 pm »
Did the newsletter make it out to people with hotmail?  I haven't received it yet.
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JimH

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Hotmail Doesn't Deliver JRiver Email
« Reply #1 on: March 21, 2014, 12:33:24 pm »
Quote from: Frobozz on March 21, 2014, 12:27:38 pm
Did the newsletter make it out to people with hotmail?  I haven't received it yet.
Sometimes the big services limit or block our e-mails.  Bob may know.
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bob

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Hotmail Doesn't Deliver JRiver Email
« Reply #2 on: March 21, 2014, 02:19:08 pm »
Quote from: Frobozz on March 21, 2014, 12:27:38 pm
Did the newsletter make it out to people with hotmail?  I haven't received it yet.
Our mail server shows the hotmail.com addresses as being delivered, including my test address.
However I didn't get one at hotmail either. I can't find the message in the junk box either.
I looks like it's being silently discarded (now confirmed)
550 is a permanent error.
These guys are driving me nuts.
I sent them a report.
You will not get this newsletter via email (unless they fix it and we resend it to the hotmail/live/msn users).

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MrC

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Hotmail Doesn't Deliver JRiver Email
« Reply #3 on: March 21, 2014, 02:35:54 pm »
Die Hotmail, Die.
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glynor

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Hotmail Doesn't Deliver JRiver Email
« Reply #4 on: March 21, 2014, 02:38:49 pm »
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Frobozz

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Re: Hotmail Doesn't Deliver JRiver Email
« Reply #5 on: March 21, 2014, 03:24:20 pm »
Hotmail can be a PITA at times.  I've got both jriver.com and the listserver.jriver.com address in my safe senders list.  It's not supposed to get blocked.

Is there a way for me to sign up for the newsletter using my gmail address?
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glynor

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Re: Hotmail Doesn't Deliver JRiver Email
« Reply #6 on: March 21, 2014, 03:25:34 pm »
You can change your registered email address on the Registration Page:
https://rover.jriver.com/cgi-bin/restore.cgi
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bob

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Re: Hotmail Doesn't Deliver JRiver Email
« Reply #7 on: March 21, 2014, 04:08:20 pm »
The reply from them is that they have "conditionally" cleared that server so new outbound mail will get sent subject to "daily" limits"
I might try to resend the newsletter to the live/hotmail/msn people BUT trickle it out. It could take a week or more.
You might want to try another service. I got the newsletter instantly at my gmail and yahoo test accounts.
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mojave

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Re: Hotmail Doesn't Deliver JRiver Email
« Reply #8 on: March 21, 2014, 05:06:57 pm »
I received my JRiver Email via Hotmail yesterday. I think I always get JRiver mail. My account has been active since 1996 and is an @hotmail.com account.

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bob

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Re: Hotmail Doesn't Deliver JRiver Email
« Reply #9 on: March 21, 2014, 05:46:20 pm »
Quote from: mojave on March 21, 2014, 05:06:57 pm
I received my JRiver Email via Hotmail yesterday. I think I always get JRiver mail. My account has been active since 1996 and is an @hotmail.com account.


It probably passed some fixed number through before it started dropping them.
The really nasty thing is it didn't return a temporary error as one would expect.
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