Topic: Weird and wonderful (freak problems and their solutions) (Read 489461 times)

JimH · « **on:** October 12, 2004, 12:38:18 pm »

This is a list of problems caused by other software or hardware.

Please start at the end to find the most recent problems first. There are several pages.

There is also a dedicated thread on antivirus problems.

Crash during playback using Audioscrobbler
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=24029;start=0
or
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=24040;start=0
or
http://yabb.jriver.com/interact/index.php?board=3;topic=31995.0

Install problem with XP Service Pack 2
The only problems I've had was with installing media center after installing sp-2 with any type of spyware programs such as spyware guard spyware blaster, zone alarm, etc MC will get hang during installation, ...
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=23972;start=0

http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=23796;start=0

MC Install Failure -- Spamfighter and Spywareguard
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=23796;start=0

JimH · « **Reply #1 on:** October 18, 2004, 03:19:36 pm »

This probably belongs here, for people who are trying to pin down reasons for crashes.

Omni's Guide to System Stability

http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=23404;start=msg163017#msg163017

JimH · « **Reply #2 on:** October 19, 2004, 07:30:00 am »

A network card setting kills Media Server
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=24041

JimH · « **Reply #3 on:** October 25, 2004, 12:24:07 pm »

Try disabling all third party-plugins
This one may have been related to a program call True Launchbar:
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=24223;start=msg169276#msg169276

JimH · « **Reply #4 on:** November 05, 2004, 12:06:44 pm »

Database Corruption Problems
See the post on "OPLOCKS" here:
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=24427;start=msg170464#msg170464

It's sometimes a Microsoft problem but can be corrected.

JimH · « **Reply #5 on:** November 25, 2004, 07:34:58 am »

Corruption of Large Files Caused by Disk Controller (Marko)
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=24734;start=msg172354#msg172354

milknkukis · « **Reply #6 on:** November 26, 2004, 09:12:45 am »

Virtual drives may result in slowdowns
Drive H: Mode:Normal Type:Auto Speed:Max
Drive I: Mode:Normal Type:Auto Speed:Max
Drive J: Mode:Normal Type:Auto Speed:Max
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=24291;start=msg169485#msg169485

Jim,
I just wanted to point out that my Virtual Drives were NOT the issue, removing them had no effect. My problem was related to the LAME encoder being set to high quality as discovered later in the thread.
it might save someone unnecessary uninstalling/reinstalling.....
cheers
mark

JimH · « **Reply #7 on:** December 09, 2004, 08:33:59 am »

MP3 encoder settings caused ripping to fail
http://yabb.jriver.com/interact/index.php?topic=24976.0

JimH · « **Reply #8 on:** January 24, 2005, 08:23:15 am »

Thanks to Alex B for this one:
Right Click Import from Explorer Stopped Working
http://yabb.jriver.com/interact/index.php?board=3;topic=25711.0#msg178385

JimH · « **Reply #9 on:** January 30, 2005, 11:08:58 am »

Glynor had trouble with this but found the answer:
MC failed to detect a DVD drive
http://yabb.jriver.com/interact/index.php?topic=25141.0

JimH · « **Reply #10 on:** February 07, 2005, 11:07:10 am »

MC Won't Install
Install starts, but then stops without completing. Removing virus checker, pop-up blocker, etc. fixed the problem.
http://yabb.jriver.com/interact/index.php?topic=25910.0

And a different install problem
http://yabb.jriver.com/interact/index.php?topic=26356.msg182622#msg182622

Install problems can also be related to insufficient Windows temp file space. Try running IE, then choosing Tools/Internet Options/Temporary Internet Files/Delete Files.

Sometimes an uninstall, reboot, reinstall will fix an incomplete install.

JimH · « **Reply #11 on:** March 31, 2005, 04:48:19 pm »

PC Lock-up Playing Video
http://yabb.jriver.com/interact/index.php?board=3;topic=26745.10#msg185899
Video card settings for DirectX needed to be changed.

Defrag Solves Crash on Import
http://yabb.jriver.com/interact/index.php?board=3;topic=26808.7#msg185954

JimH · « **Reply #12 on:** April 08, 2005, 10:36:40 am »

Network Disconnect Playing Video
Glynor found the problem -- it was a codec problem:
http://yabb.jriver.com/interact/index.php?board=3;topic=26964.0

Lame Encoding Fails During Conversion
Glynor found it again -- a hardware issue that a bios change fixed.
http://yabb.jriver.com/interact/index.php?topic=27122.0

ASIO--Clicks, hiccups
It had to do with a PCI Latency problem and the fix is here:
http://yabb.jriver.com/interact/index.php?topic=27668.0

JimH · « **Reply #13 on:** May 19, 2005, 04:45:18 pm »

ATI's Topic on Crashes Due to XP System Settings
http://yabb.jriver.com/interact/index.php?topic=27596.msg191928#msg191928

Overclocking caused MC to crash
http://yabb.jriver.com/interact/index.php?topic=27629.0

Library Server stopped working
Working in one build, stopped in the next. A network driver re-install solved the problem.
http://yabb.jriver.com/interact/index.php?topic=28233.0

Crash on Playback
Solved by uninstalling another piece of software (Stardock IconPackager).
http://yabb.jriver.com/interact/index.php?board=3;topic=28882.0

Crash with G-Force
A problem with the "glue". Thanks to Andy for finding it.
http://yabb.jriver.com/interact/index.php?topic=28846.0

JimH · « **Reply #14 on:** August 09, 2005, 09:10:08 am »

Failed to connect to a server
When MC tried to download an encoder plug-in, a program called Spybot caused a failure:
http://yabb.jriver.com/interact/index.php?board=3;topic=29056.2#msg200803

Install of MC11 stops
LisaCRT found that Spywareguard was preventing the install:
http://yabb.jriver.com/interact/index.php?topic=29146.0

JimH · « **Reply #15 on:** August 20, 2005, 11:15:21 am »

Import Audio Fails
Updating the firmware for a Maxtor external drive solved it:
http://yabb.jriver.com/interact/index.php?board=3;topic=27912.22#msg202264

iPod can't be seen by Media Center
A Maxtor NAS drive was competing for the same drive letter:
http://yabb.jriver.com/interact/index.php?board=8;topic=29315.4#msg202535

Install doesn't finish
Another spyware problem?
http://yabb.jriver.com/interact/index.php?board=3;topic=27874.4#msg204137

Critical Error #30
A virus causes MC to shut down.
http://yabb.jriver.com/interact/index.php?topic=29812.0

JimH · « **Reply #16 on:** November 06, 2005, 05:27:36 pm »

MC10.0 crashes on low bit rate files
It was a sample-rate mismatch when ASIO was used.
http://yabb.jriver.com/interact/index.php?board=3;topic=30155.4#msg207577

JimH · « **Reply #17 on:** November 19, 2005, 07:51:12 am »

Another import problem with a Maxtor drive
Updating the firmware fixed it.
http://yabb.jriver.com/interact/index.php?topic=30023.msg208734#msg208734

Another import problem with a hard disc drive
http://yabb.jriver.com/interact/index.php?board=3;topic=27912.65#msg209754

Slow tagging fixed by switching to NTFS on external drive
http://yabb.jriver.com/interact/index.php?topic=31000.0

Import crash caused by bad header in JPG file
http://yabb.jriver.com/interact/index.php?board=3;topic=32606.12#msg223774

JimH · « **Reply #18 on:** January 17, 2006, 02:08:35 pm »

PC Hangs when MC rips a CD
Turned out to be a problem related to Sony root kit protection:
http://yabb.jriver.com/interact/index.php?board=2;topic=31255.6#msg215599

JimH · « **Reply #19 on:** January 24, 2006, 08:28:07 am »

Stability Issues -- System Test -- Omni Speaks
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=23404;start=msg163017#msg163017

Stability Issues -- System Test -- glynor has more to say
http://yabb.jriver.com/interact/index.php?topic=31488.msg216483#msg216483

JimH · « **Reply #20 on:** February 02, 2006, 08:54:24 am »

Nero WMP plugin causes MC crash
http://yabb.jriver.com/interact/index.php?topic=31679.0
and
http://yabb.jriver.com/interact/index.php?topic=31374.0

JohnT · « **Reply #21 on:** February 03, 2006, 03:51:52 pm »

Kaspersky anti-virus software causes CD access in MC to slow way down.
If you experience very slow CD operations and are running Kaspersky, try disabling it.

http://yabb.jriver.com/interact/index.php?topic=31679.0
and
http://yabb.jriver.com/interact/index.php?topic=31496.msg216510#msg216510

JimH · « **Reply #22 on:** February 15, 2006, 11:10:56 am »

Shoutcast stopped working
A Zonealarm problem:
http://yabb.jriver.com/interact/index.php?board=3;topic=31989.0

Shutdown problem
Foxytunes was in use:
http://yabb.jriver.com/interact/index.php?board=3;topic=31967.13#msg219763

Ripping errors
Shutting down Windows Media Connect solved it.
http://yabb.jriver.com/interact/index.php?topic=32101.0

JohnT · « **Reply #23 on:** February 21, 2006, 11:36:24 am »

Can't rip/burn/play CD's without Administrator rights:

http://yabb.jriver.com/interact/index.php?topic=32073.msg220155#msg220155

JimH · « **Reply #24 on:** March 02, 2006, 08:12:06 am »

Pops and Clicks Problem
One problem turned out to be a bad CD:
http://yabb.jriver.com/interact/index.php?board=3;topic=32316.28#msg221846

Podcasts missing under music on iPod
Bad firmware on the iPod probably to blame.
http://yabb.jriver.com/interact/index.php?topic=32447.0

JimH · « **Reply #25 on:** March 14, 2006, 06:45:57 am »

McAfee anti virus runs wild, removes good files
This hasn't happened to MC, but it's a good example of the harm that other software sometimes does
http://www.theregister.co.uk/2006/03/14/mcafee_av_false_positive/

Excerpt:
"A faulty signature update from McAfee flagged up legitimate application files as infected with a low-risk virus, CTX. The dodgy anti-virus update (4715 DAT), issued on Friday, March 10, falsely identified a number of component files of Microsoft Office applications and some Windows systems files as infectious. Along with Microsoft Excel, components of Adobe Update Manager, Macromedia Flash Player and Google Toolbar were falsely labeled as viral. McAfee has produced a seven page list of files known to trigger incorrect identification."

JimH · « **Reply #26 on:** March 16, 2006, 06:36:24 am »

One way to lose data
Sharing the same library from multiple machines using only Windows networking
http://yabb.jriver.com/interact/index.php?board=3;topic=32611.10#msg223704
The safe way is to use MC's Library Server.

JimH · « **Reply #27 on:** March 26, 2006, 09:45:25 pm »

Skipping playback
Solved by turning off Norton Anti-Virus:
http://yabb.jriver.com/interact/index.php?board=3;topic=32818.6#msg225241

Server won't go into hibernation
http://yabb.jriver.com/interact/index.php?board=3;topic=32912.0

Crash on import of MPEG files
Uninstall of ACE Codec fixes it.
http://yabb.jriver.com/interact/index.php?board=3;topic=33132.4#msg227196

JimH · « **Reply #28 on:** April 27, 2006, 10:30:35 am »

Crash on inserting a CD
Winamp's Sonic driver was a problem
http://yabb.jriver.com/interact/index.php?topic=33366.msg228457#msg228457

MC's Debug Logging was slowing Marko down
Log file over 100MB
http://yabb.jriver.com/interact/index.php?board=3;topic=33724.25#msg230441

iPod album art problem
Updating iPod firmware solved it
http://yabb.jriver.com/interact/index.php?board=3;topic=33532.48#msg230569

JimH · « **Reply #29 on:** May 28, 2006, 05:45:37 pm »

CD burning quit working
Installing a Lucky Gold driver fixed it.
http://yabb.jriver.com/interact/index.php?topic=33983.0

Network problems downloading after installing IE7
http://yabb.jriver.com/interact/index.php?board=3;topic=34584.0

Clicks caused by CPU's
http://yabb.jriver.com/interact/index.php?board=3;topic=34751.0

MC uses too many system resources
A virus checker caused it
http://yabb.jriver.com/interact/index.php?board=3;topic=35041.0

Podcast playlists don't work on iPod after updating iPod firmware
The iPod updater software was the cause
http://yabb.jriver.com/interact/index.php?board=8;topic=35008.4#msg239736

Library Server can't connect
A firewall prevented it.
http://yabb.jriver.com/interact/index.php?board=3;topic=35328.2#msg241806

JimH · « **Reply #30 on:** September 11, 2006, 10:02:45 am »

CPU Usage/ System Freeze -- Related to Video Card Driver
http://yabb.jriver.com/interact/index.php?topic=35606.0

Crash ripping in secure mode
Two users solved the problem by updating drivers
http://yabb.jriver.com/interact/index.php?topic=35979.msg245767#msg245767
and
http://yabb.jriver.com/interact/index.php?board=3;topic=35979.11#msg248123

Crash with Shoutcast streams
A virus checker caused the problem.
http://yabb.jriver.com/interact/index.php?board=12;topic=36513.6#msg249541

Sound problems with XP MCE and ASIO
Turned out to be the Microsoft Karaoke plug-in.
http://www.avsforum.com/avs-vb/showthread.php?p=8028861&&#post8028861

JimH · « **Reply #31 on:** December 07, 2006, 01:31:17 pm »

iPod slow because of Firefox
http://yabb.jriver.com/interact/index.php?topic=37550.0

iPod stops after playing one podcast from a playlist
May be an Apple firmware issue:
http://yabb.jriver.com/interact/index.php?topic=37909.msg258169#msg258169

Import problem may be related to ZoneAlarm
http://yabb.jriver.com/interact/index.php?topic=38060.msg259349#msg259349

JimH · « **Reply #32 on:** January 15, 2007, 09:28:21 am »

Webroot/Spysweeper causing high CPU load
http://yabb.jriver.com/interact/index.php?topic=38321.msg260604#msg260604

International Character Issues with UPnP
Turned out to be the Denon device not interpreting them correctly. Nice detective work by Horse here:
http://yabb.jriver.com/interact/index.php?topic=38338.msg261190#msg261190

Media Center 12 won't quit:
LCD Smarty plug-in was preventing it
http://yabb.jriver.com/interact/index.php?topic=38442.0

Right click options for MC not working in Windows Explorer:
Directory Opus had disabled them
http://yabb.jriver.com/interact/index.php?topic=38467.msg262182#msg262182

JimH · « **Reply #33 on:** February 10, 2007, 05:08:26 am »

High CPU usage
Uninstalling Microsoft OneCare solved it:
http://yabb.jriver.com/interact/index.php?topic=38188.msg264484#msg264484

Crash
"Virtual Audio Card" from barix.com caused the problem
http://yabb.jriver.com/interact/index.php?topic=37043.msg265601#msg265601

MC12 Install Problem -- Repeated Download and Installation of Windows Media 11
Windows Media Center Edition 2005 needed to be updated.
http://yabb.jriver.com/interact/index.php?topic=39143.0

JimH · « **Reply #34 on:** March 10, 2007, 07:59:54 am »

Playback problem -- skips and crashes
Changing Directshow filters to CCCP worked:
http://yabb.jriver.com/interact/index.php?topic=39355.msg268209#msg268209

Norton DVD decoder incompatible?
Not verified yet ... From the same thread, "installed nero, the dvd decoder is incompatible"
http://yabb.jriver.com/interact/index.php?topic=39355.msg268209#msg268209

Installing WinTV2000 with Haupauge TV tuner causes MC crash:
http://yabb.jriver.com/interact/index.php?topic=39424.0

Character set problem with NAS device and IBM850 character set
It was a problem with the device. Swapping it fixed the problem.
http://yabb.jriver.com/interact/index.php?topic=39454.msg268564#msg268564
(Additional info -- Samba on Linux had this problem at one time and a patch may be available.)

JimH · « **Reply #35 on:** March 19, 2007, 02:48:31 pm »

Nero causes crash on import:
http://yabb.jriver.com/interact/index.php?topic=39523.0

MC12 hangs:
Updating Nvidia core drivers and the ATI video driver solved it.
http://yabb.jriver.com/interact/index.php?topic=39646.0

MC and other video players crash trying to play MP4 video files
Installing new DirectShow filters (CCCP) solved the problem:
http://yabb.jriver.com/interact/index.php?topic=39789.0

Tagging very slow:
Removing the virus checker solved lcdlover's problem
http://yabb.jriver.com/interact/index.php?topic=39831.msg272681#msg272681

Microsoft Media Keyboard not working right:
Changing a setting for the keyboard worked.
http://yabb.jriver.com/interact/index.php?topic=40203.msg275205#msg275205

Zone not working on Vista
Changing a Windows setting solved it.
http://yabb.jriver.com/interact/index.php?topic=40588.msg276976#msg276976

MC crash when device is plugged in
Changing a setting on the device solved it.
http://yabb.jriver.com/interact/index.php?topic=39503.msg268880#msg268880

EpF · « **Reply #36 on:** July 21, 2007, 09:22:04 am »

Quote from: JimH on November 25, 2004, 07:34:58 am

Corruption of Large Files Caused by Disk Controller (Marko)
http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=24734;start=msg172354#msg172354

The link above goes to a thread where marko's contribution shows up as a plus/minus sign and nothing else.

marko · « **Reply #37 on:** July 21, 2007, 11:15:41 am »

?

There was no solution, just my experience of a bad onboard promise controller. Every file that passed through it came out the other side corrupted. To put it mildly, it was not a good time!

JimH · « **Reply #38 on:** August 22, 2007, 10:11:57 am »

Jerky playback of MOV video
Solved by moving content to a different drive
http://yabb.jriver.com/interact/index.php?topic=42124.msg287081#msg287081

Network slow with Vista
It may be this Vista bug:
http://yabb.jriver.com/interact/index.php?topic=42235.0

JimH · « **Reply #39 on:** September 12, 2007, 07:18:32 am »

Ripping problems -- Trouble Reading errors
It was the drive.
http://yabb.jriver.com/interact/index.php?topic=42447.msg289218#msg289218

MC freeze on playback
StFeder found it was the virus checker.
http://yabb.jriver.com/interact/index.php?topic=42680.msg290923#msg290923

Computer freezes
A virus called system.exe was the reason
http://yabb.jriver.com/interact/index.php?topic=42668.msg290976#msg290976

JimH · « **Reply #40 on:** November 13, 2007, 10:17:55 am »

Wrong cover art
Windows Media Player 11 overwrote it:
http://yabb.jriver.com/interact/index.php?topic=42147.0
http://yabb.jriver.com/interact/index.php?topic=40940.0

Crash on clearing Playing Now
It was an old version of NetRemote (promixis.com)
http://yabb.jriver.com/interact/index.php?topic=43480.msg297121#msg297121

Installation fails
Uninstalling a program called AdWatch fixed it:
http://yabb.jriver.com/interact/index.php?topic=43964.msg301088#msg301088

JimH · « **Reply #41 on:** December 19, 2007, 01:54:11 pm »

Tagging images slow
Yet another problem with a virus checker:
http://yabb.jriver.com/interact/index.php?topic=44048.0

JimH · « **Reply #42 on:** January 10, 2008, 07:57:26 am »

Virus checker slows down MC startup
StFederer found that BitDefender was causing problems (maybe related to logging)
http://yabb.jriver.com/interact/index.php?topic=44415.msg303868#msg303868

JimH · « **Reply #43 on:** January 14, 2008, 08:40:20 am »

Video - stutter free, digital noise free, SD/HD/AC3 DVB-T playback
raym solved a problem by applying MS patch KB943195 which addresses an issue of no HD video in mpeg streams
http://yabb.jriver.com/interact/index.php?topic=44188.0

JimH · « **Reply #44 on:** January 29, 2008, 07:09:17 am »

Equalizer settings don't stay set
A third party plug-in was in use and controlling the settings.
http://yabb.jriver.com/interact/index.php?topic=44170.msg306820#msg306820

JimH · « **Reply #45 on:** February 05, 2008, 08:58:03 am »

Video playback stutters, hesitates
A Microsoft DirectShow problem
http://yabb.jriver.com/interact/index.php?topic=44905.msg307883#msg307883

JimH · « **Reply #46 on:** February 14, 2008, 06:12:15 pm »

DVD playback problems (crashes) solved by changing DirectShow settings
http://yabb.jriver.com/interact/index.php?topic=44221.0

JimH · « **Reply #47 on:** February 17, 2008, 07:49:21 am »

Last.fm not working
It was a password problem.
http://yabb.jriver.com/interact/index.php?topic=44972.msg309510#msg309510

Data Corruption
There are lots of possibilities, but Windows Home Server (WHS) is one:
http://yabb.jriver.com/interact/index.php?topic=45258.0

Stuttering/hesitation in playback
Disabling 802.11a on a network device solved it for user lordhong.
http://yabb.jriver.com/interact/index.php?topic=42411.0

As of Feb 29, 2008, there were
Still a few problems with Vista that the Service Pack may fix.
Here's an article from anandtech.com on What's fixed in SP1.

JimH · « **Reply #48 on:** March 03, 2008, 06:30:04 am »

More pops and clicks in audio
A thread at AVSForum:
http://www.avsforum.com/avs-vb/showthread.php?t=990006
One user replaced a Geforce 8500 GT video card and the noise went away.
Another user found it was associated with playback in Vista MCE.

Video stutters in MCE
Adjusting the settings of an Nvidia driver solved it:
http://www.avsforum.com/avs-vb/showthread.php?t=1002706

Audio stuttering solved by disk-defragmentation:
http://yabb.jriver.com/interact/index.php?topic=42411.msg311336#msg311336

JimH · « **Reply #49 on:** March 05, 2008, 06:24:16 pm »

Transfer to mobile device hangs
Another antivirus/anti-spyware program problem.
http://yabb.jriver.com/interact/index.php?topic=45461.0

Audible files get downloaded by the Audible Manager, not MC
Now requires an account setting at Audible:
http://yabb.jriver.com/interact/index.php?topic=46708.msg321779#msg321779

Shell Integration won't work on 64 Bit XP or Vista
Install 32 bit Windows Explorer from Microsoft
http://yabb.jriver.com/interact/index.php?topic=47183.msg323776#msg323776

Network failure solved by disabling Jumbo Frames on network card
Intel gigabit cards
http://yabb.jriver.com/interact/index.php?topic=47002.msg322903#msg322903

CPU at 20% with no activity
Running MediaBridge from Promixis?
http://www.promixis.com/forums/showthread.php?t=17554

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Author Topic: Weird and wonderful (freak problems and their solutions) (Read 489461 times)