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Citrix/Terminal Server Questions and Answers

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Bob:
This thread is for Citrix and Terminal Server related questions.

Bob:
The following info is ONLY for running Pro ON the Citrix/Terminal CONSOLE. If you have a Citrix/Terminal Server version and are running from a THIN CLIENT ONLY the following DOES NOT APPLY TO YOU!

Running Pro on a Citrix/Terminal Server console is like running on any other client machine, you need a unique sequence number if there are Pro clients on other NON-Citrix/Terminal Server machines. The way to do this is to reserve sequence number 1 on the NON-Citrix/Terminal Server license admin server. That way when the Pro client on the Citrix/Terminal Server machine grabs a sequence number from the admin server ON the  Citrix/Terminal Server machine it will naturally be sequence number 1 which is reserved on the rest of the network and so avoids the potential sequence number conflict.

If  you have multiple Citrix/Terminal Server licenses and you want to run on each of the consoles you will need to reserve sequence number 2 on the NON-Citrix/Terminal license admin server and reserve sequence number 1 on the second Citrix/Terminal Server license admin server so it's client grabs sequence number 2 and so on up to the number of Citrix/Terminal Server licenses you have.

Bob:
If you are going to replace an existing terminal server and you need time to transition users from the old server to the new server you can use the following steps:

Go to our website and request a new "eval key" (for the server you are phasing out).  http://portage.jriver.com/tempkey.asp

Once you have this, we can issue a temporary (30-day) terminal server key (again for the server you are phasing out). Call us at 612-677-8200 with the company name that you used to get the temporary key above and request a terminal server demo key.

Install PRO on the new terminal server.

With these two temp keys in hand, you will first need to move the old licenses and company name from the old server to the new server. Run licenseadmin on the old server and print the licenses and company name out or cut and paste them into a document you can take to the new server. Move to the new server, run licenseadmin and put in the license keys and company named that you got off of the old server.

You can then enter the new eval key and temporary terminal server key on the server being phased out. Do this by first changing the company name in licenseadmin, this will delete the old licenses and allow you to enter the temporary keys. Do NOT try to add thin client users to the old server after doing this. All new thin client users should be added to the new server.

NOTE:  You cannot run Telnet Pro sessions on both terminal server CONSOLES at the same time. Thin clients will work from both servers until the demo times out. After the demo times out only the new server will allow thin clients.

tonkyman:
We have a unix server that we access with TCP Pro. I have a windows NT server that contains all the license info and seq numbers.

We are replacing the Unix box and all our workstations with a Terminal/application server. We will not be using TCP Pro as our main application any more but we do need to run it side-by-side with our Terminal server for the month or so it takes to deploy the new software.

My question is:
Can we put a copy of TCP Pro on the terminal server and it still grab a seq number from the NT Server since our thin clients will have the same "terminal name" as our old PC's?

We need to remove all the old PC's to have room for the new equipment and running TCP Pro on the Thin Clients in a window would be the perfect solution.

Can you give me any advise??

Bob:
You can run PRO on the terminal server BUT you need a terminal server/citrix license for PRO to do that. Call sales at 612-677-8200 for pricing info.

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