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Author Topic: Connections Break with Keep Alive set  (Read 1111 times)

deanna

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Connections Break with Keep Alive set
« on: June 23, 2016, 03:22:41 pm »
PROBLEM:  Customer has Telnet Pro version 5.1.28 and have the Keep Alive function set to 6 and they are still getting disconnected.

POSSIBLE SOLUTION:  It may be that one of the ISP's, probably on the ICE side of the connection, is breaking down the connection even with the keep alive turned on.  You will have to try to get the ISP to stop doing that.
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