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[rirish]

We're using ICE/TCP 5.1.25 on a Windows 2000 computer.
The user needs to use File:Print to print to any one of several HP printers.

If a workstation needs to just print to one printer, we setup the print button, using Raster as the printer type. This obviously doesn't work in this situation. When she prints a screen from File:Print, she gets 3 pages of smiley faces, and the screen is printed half on one page and half on the other. I can delete the type, but then nothing prints anywhere.

How can I setup to use multiple printers via the File: Print menu? I need to remove the default printer in the Printer setup, but it doesn't let me.

Thanks in advance,

Rick

[deanna]

I'm not quite sure this is the answer you are looking for, but you may want to take a look at these two Forum topics:

Tips and Tricks >>> Direct Printing for 5.1 clients
http://yabb.jriver.com/ice/index.php/topic,19.0.html

Modification of Raster Print Height/Width
http://yabb.jriver.com/ice/index.php/topic,718.0.html

[rirish]

I tried the direct printing fix on a test system, and found that it still wouldn't allow us to print using File:Print.

I did find a workstation that had 5.1.19 installed on it, and File Print works fine. I tried un-installing 5.1.25 and installed 5.1.19, but the Print options came up exactly the same as 5.1.25, and File:Print still wouldn't work.

How can I downgrade ICE/TCP to get that version installed?

Thanks!

Rick

[deanna]

 ftp://ftp.jriver.com/pub/downloads/tcp-pro-demo119.exe

[rirish]

Un-installing 2.1.25 and re-installing 2.1.19 worked perfectly!

She's now able to print to any printer.

With the Print changes in the newer versions, was this ability eliminated?

From what I can figure out, as long as you NEVER go into the Printer options, you're able to use File:Print.
The second you go in, it assigns a default printer, and makes File:Print work weird (5 pages, full of smiley faces).

Thanks for your help!

Rick

[Bob]

File->Print prints the BUFFER not the screen. Clicking on the printer icon on the tool bar prints the screen only.

[jkolvek]

after installing an older vresion of ICE.TCP pro do i have to reissue session numbers to everone?

[deanna]

If the PC has already been given a sequence number, you can cancel or exit the User install when you reach the ConfigWizard screen without affecting any sequence numbers.

[jkolvek]

when printing in raster mode,
Im getting two pages of special characters.
how can i stop this?
thanks

[Bob]

See above. You should be hitting the printer icon on the toolbar or doing "print screen" in the file menu or right-click->print->print screen.

If you do file->print you are printing the entire scrollback buffer.

[jkolvek]

that did it
Thanks