Q. What is the current version of ICE.TEN?
A. The current release version of ICE.TEN is 4.7.1.4 (Windows interface version 7.1.1). You can either download the trialware from our web site or call J. River Sales/Support for a full product version.
Q. How can I tell what version of ICE.TEN I am using?
A. Just select "About Dejawint" under the Help pull down menu.
Q. After opening Dejavu/DejaWin there is no login prompt and nothing appears on the screen.
Hit return a few times
Make sure no other device (such as a mouse or a modem) is sharing the com port or IRQ.
Make sure that SET.ICE is set to use the com port your serial cable is attatched to.
Try attaching a null modem adapter to the serial cable.
Do a loopback test to ensure your hardware is functioning properly.
Q. Why does garbage characters appear?
A. Check that the following variables in SET.ICE match the UNIX system settings as well as the settings of any UNIX application you are running.
Baud rate (most likely if there is major garbage)
Emulation type
Word length (most likely if there is minor garbage)
Parity.
These settings can be changed temporarily by selecting Session under the Settings menu in DEJAWIN or entering ALT+h c in DEJA VU.
If you are unsure how to check your UNIX settings, please contact your UNIX administrator.
Q. Screen does not clear when ICE.TEN is activated (DOS Version)
A. The problem probably centers on the video card type you've selected. This setting should correspond to the video adapter card, not the monitor. The available video card types are as follows:
A = auto detect. This is the default. ICE.TEN tries to determine the video card type automatically.
C = color display adapters (CGA).
E = EGA/VGA cards in their native compatible text modes.
F = Hercules cards in full mode.
H = Hercules cards in half mode
S = color display adapters (CGA) with snow removal
V = VGA cards
M = monochrome display adapters
P = PS2 MCGA cards (models 25 and 30)
Q. My ICE.TEN does not work, or works incompletely or insconsistently
A. There may be a problem with your hardware.
Two boards in the same PC may be sharing the same interupt.
Another memory resident program (DOS Version) may be interfering, even something as innocent as a mouse driver or the DOS SHARE program. You may need to rebuild your AUTOEXEC.BAT and CONFIG.SYS files step by step to see which program or driver is causing the problem.
Q. My funtion keys or arrow keys do not work
A. Check the following:
Make sure the terminal type and word length are set correctly in SETICE for your UNIX system and/or application.
Make sure the flow control regulators are set to XON and XOFF in ICE.TEN, the com port ICE.TEN is using and the UNIX connection.
If you are using a multi-port board, try connecting your PC directly to the UNIX machine, bypassing the board. If this corrects the problem, contact the manufacturer of your multi-port board.
These keys can be problematic in some earlier versions of ICE.TEN. Try downloading a more recent version of ICE.TEN from our web site and see if that corrects the problem.
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Topic: ICE.TEN FAQ (updated periodically) (Read 6176 times)