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[cort631]

I have a customer using ICE.TCP Plus. Build 27 Version 7.10a/32. Their having an issue with the new yahoo messenger program where the ice.tcp plus will take a long time to come up to a log in or not at all. Is there a work around for something like this?

[Bob]

Perhaps it's a dns error? Are they trying to connect to the unix server by name or IP address?

[cort631]

They're connecting based on the ip address. They say that the screen comes up and its black for a long time and then finally connects after several minutes. This has only occurred after they updated the yahoo messenger.

[Bob]

I'll try and see if I can reproduce it here. What version of windows and what version of yahoo messenger?

[cort631]

Windows XP Pro service pack 3. And whatever the newest update of yahoo messenger

[Bob]

It looks like yahoo messenger is blocking a font change message from Plus. We've tested a patch that works around the problem and it seems good here. Please contact sales (612-677-8200 and hit 0 to get the operator) and they'll send you a patch.

[cort631]

Thanks for the help!

[encoremetals]

I don't see which patch version we need.  Can you please let me know which patch version?