INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Help with MC 21 for MAC  (Read 3215 times)

Richard Head

  • Recent member
  • *
  • Posts: 9
Help with MC 21 for MAC
« on: September 11, 2015, 01:53:54 pm »

Hi guys
just Updated to Version 21. Running Latest El Capitan OSX and Display ( the small panel located at the bottom left of main screen not showing usual
copy of Album playing. Anyone got a cure ?

Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7816
  • Autumn shade...
Re: Help with MC 21 for MAC
« Reply #1 on: September 11, 2015, 02:05:20 pm »

That's interesting. I'm running El Capitan and the album art is showing in the Display panel. You're using the Black on Black skin, correct? It's showing fine here.

Is the album art embedded into the files (and what type of files are they?) or is the album art a folder.jpg image in the file's location?
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

Richard Head

  • Recent member
  • *
  • Posts: 9
Re: Help with MC 21 for MAC
« Reply #2 on: September 11, 2015, 02:17:52 pm »

Thanks for getting back to me.

I have a library for MP3. I think most of those are folder.jpg fiies in the Album folder
I also have a Library of FLAC Albums. These don't seem to have any picure files in their folders

What do I need to do ?

Things were working fine in MC20

Regardds
Logged

blgentry

  • Regular Member
  • Citizen of the Universe
  • *****
  • Posts: 8014
Re: Help with MC 21 for MAC
« Reply #3 on: September 11, 2015, 04:39:54 pm »

I have a funny feeling your album art is stored in the Cover Art directory for MC20.  If so, you'll need to copy it over.

Go to your Library folder and find MC20's Cover Art folder.  If it's full of JPEGs, I would copy all of those over to MC21's Cover Art directory, and then tell MC to update the art with:

1.  Select some files
2.  Right click
3.  Cover Art > Quick Find in File / Cover Art directory

Alternatively, you can look at the Tags on some of the files.  Select Tag, to open the Tagging Pane.  Then scroll down in the Tagging Pane until you see Image File.  It will give you a file name if it's looking for external album art files.

Brian.
Logged

Richard Head

  • Recent member
  • *
  • Posts: 9
Re: Help with MC 21 for MAC
« Reply #4 on: September 11, 2015, 06:04:05 pm »

Had a good look around and it appears that the Tag for image file either points to the correct MC21 picture folder or it implies that the appropriate
picture is "inside file". This would appear to be normal and satisfactory and doesn't explain why "display" is not functioning correctly.
Oddly display is showing various zoom rates; some as high as 5600% which doesn't seem right somehow.
Logged

blgentry

  • Regular Member
  • Citizen of the Universe
  • *****
  • Posts: 8014
Re: Help with MC 21 for MAC
« Reply #5 on: September 11, 2015, 06:21:46 pm »

What happens when you switch to the Playing Now section?  That normally shows the Playing Now list and above it, the album art.  I rarely use that little display window.  I actually can't reliably make the display window show up; I'm not sure what triggers it.   But I always see album art in Playing Now.

Brian.
Logged

Richard Head

  • Recent member
  • *
  • Posts: 9
Re: Help with MC 21 for MAC
« Reply #6 on: September 12, 2015, 02:22:29 am »

Same Problem
Logged

blgentry

  • Regular Member
  • Citizen of the Universe
  • *****
  • Posts: 8014
Re: Help with MC 21 for MAC
« Reply #7 on: September 12, 2015, 09:20:20 am »

Wow, that's really strange.  I'm not sure if will help, but you could try rebuilding thumbnails on a few files, just to see if it makes the art show back up.  Right click on a file > Cover Art > Rebuild Thumbnail.

You could try doing a quick find on the art:  Right click on a file > Cover Art > Quick Find in File / Cover art directory .

You could try finding the art manually by either using the Get From Internet option, or Add From File option.  The later would be if you know where the art is, and you want to "rehook" it to the file.

I'm not suggesting that adding the art again to all of your files is a good solution.  I'm suggesting those steps as troubleshooting.  The last ones should show us if MC21 can show album art *at all*.

Good luck,

Brian.
Logged

Richard Head

  • Recent member
  • *
  • Posts: 9
Re: Help with MC 21 for MAC
« Reply #8 on: September 12, 2015, 11:04:04 am »

Well I've just about tried everything now with these image files and have had no
success with the display/playing now areas of this software. Bit of a shame as this is
the first time I've encountered this sort  of problem; it was after all effectively a fresh
install.
Images are a mix of files sourced from cover art folder (10%) and 90% inside file.
Those albums that didn't produce album art when the software was installed were obtained
from the internet.
I can only think that the software is at fault and I'll go back to MC20. REFUND PLEASE

Logged
Pages: [1]   Go Up