More > JRiver Media Center 21 for Mac

Help with MC 21 for MAC

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blgentry:
What happens when you switch to the Playing Now section?  That normally shows the Playing Now list and above it, the album art.  I rarely use that little display window.  I actually can't reliably make the display window show up; I'm not sure what triggers it.   But I always see album art in Playing Now.

Brian.

Richard Head:
Same Problem

blgentry:
Wow, that's really strange.  I'm not sure if will help, but you could try rebuilding thumbnails on a few files, just to see if it makes the art show back up.  Right click on a file > Cover Art > Rebuild Thumbnail.

You could try doing a quick find on the art:  Right click on a file > Cover Art > Quick Find in File / Cover art directory .

You could try finding the art manually by either using the Get From Internet option, or Add From File option.  The later would be if you know where the art is, and you want to "rehook" it to the file.

I'm not suggesting that adding the art again to all of your files is a good solution.  I'm suggesting those steps as troubleshooting.  The last ones should show us if MC21 can show album art *at all*.

Good luck,

Brian.

Richard Head:
Well I've just about tried everything now with these image files and have had no
success with the display/playing now areas of this software. Bit of a shame as this is
the first time I've encountered this sort  of problem; it was after all effectively a fresh
install.
Images are a mix of files sourced from cover art folder (10%) and 90% inside file.
Those albums that didn't produce album art when the software was installed were obtained
from the internet.
I can only think that the software is at fault and I'll go back to MC20. REFUND PLEASE

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