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Author Topic: After Windows 10 Upgrade: Unable to register controls, run as power user  (Read 2558 times)

greynolds

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I updated my JRiver server from Windows 7 to Windows 10 today so that I can try out the new 3D video support.

At boot time, I get a message "Unable to register controls.  Run as power user." popping up when Windows starts and tries to start up JRiver.  If I click OK and then run JRiver, it starts up just fine.

What do I need to do to resolve this?  It's preventing the JRiver Media Server from starting in the system tray at startup, until I start JRiver manually.  The user I'm signing in with is the only user configured on the PC and is an administrator user.
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glynor

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Reinstall it over top of itself. Sounds like something didn't install or register correctly.
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greynolds

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Reinstall it over top of itself. Sounds like something didn't install or register correctly.
I had to reinstall JRiver to get it to even run as it initially gave a popup message that it was installed on a different version of Windows and needed to be reinstalled.  It's weird though, because it runs fine when I manually start it after the PC has finished booting.  In any event, I'll try reinstalling a 2nd time and see if that helps.
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greynolds

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I believe I've got this sorted out.

I reinstalled version 21.0.65 this morning, but was still getting some odd behavior, including the previous message of having been installed on a different version of Windows.

I just installed version 21.0.66 with the same result.

Finally, I uninstalled JRiver 19 and JRiver 20 from the system since I no longer need them and they had been installed under Windows 7 before the upgrade to Windows 10 and that seems to have resolved the problem.
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