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JRiver 21.0.54 Crashes on QNAP TS-251

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rcblackwell:
I was configuring an old PC with Linux Ubuntu so it could be used as a media server to stream music throughout the house. After installing Linux I searched the a suitable application to use for media streaming. That's when I came across JRiver Media Center. This application seemed like the perfect solution. I was able to successfully install the app on the Linux Serer but was experiencing difficulty with JRiver crashing after import of the music library. Figuring the problem was related to the old hardware or a lack of memory, I gave up on the idea.

Over the weekend I purchased a QNAP TS-251. Much to my delight, I found JRiver Media Center was available as an installable app. Following QNAP's instruction, the application was installed. With the NAS connected to an HDMI monitor I was able to navigate through JRiver and see much of it's functionality. Without media being imported to the library it was hard to see exactly how the application functioned. In order to complete a Library Import I copied some 20,000+ songs to the Multimedia folder on the NAS. Once the files were in place I started JRiver and performed an Import. All was going fine until the Import completed then the application crashed. The application crashed exactly like it did when being tested out on the Linux PC. I'm able to restart the application but it crashes as soon as I try to navigate through any of the menu's.

I really would like to try this application out but due to constant crashes I'm finding it hard to do so. Being new to the application I don't know where to start troubleshooting. Is their a log file somewhere on the NAS that will help me determine the cause of the crash? Could there be a problem with the Import - a special or unrecognized character in one of the song titles. Any help you may offer in this regard would be greatly appreciated.

JimH:
Is there an update available on the QNAP?  This sounds like a problem from a few weeks ago.  You could read about it in the QNAP thread, starting near the bottom.

rcblackwell:
The version experiencing crashes was 21.0.61. I see that has been superseded by 21.0.63. The version in use on the QNAP NAS is 21.0.54. According to information in the thread related to crashes on version 21.0.61, 21.0.54 should be stable. At least folks experiencing problems with 21.0.61 were advised to rollback to 21.0.54. I don't see any means to update to a later version. In any event I was afraid to do so given 21.0.54 was supposed to be stable. Later today I'll see if there's a means to upgrade. Will if I find a way.

JimH:
I'll merge this with the QNAP thread.  I'm not sure how QNAP updates itself.

Junghwan:
Memory problem? Not sure.
But 21.0.54 on my TS-251(8GB RAM) is quite stable. 

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