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JRiver 21.0.54 Crashes on QNAP TS-251
rcblackwell:
--- Quote from: Junghwan on March 31, 2016, 11:28:13 am ---Memory problem? Not sure.
But 21.0.54 on my TS-251(8GB RAM) is quite stable.
--- End quote ---
A search through the Support Wiki reveals no hardware requirements listed for a Linux based system. At least I could find none. I did find that Windows based configurations require a minimum of 512 MB. The QNAP unit here has 1 GB installed so, based on what I've been able to find, JRiver should run okay.
Can someone point out where I'd find the log files. At least that way I could start trouble shooting the issue.
bob:
--- Quote from: rcblackwell on March 31, 2016, 05:36:02 pm ---A search through the Support Wiki reveals no hardware requirements listed for a Linux based system. At least I could find none. I did find that Windows based configurations require a minimum of 512 MB. The QNAP unit here has 1 GB installed so, based on what I've been able to find, JRiver should run okay.
Can someone point out where I'd find the log files. At least that way I could start trouble shooting the issue.
--- End quote ---
You'd have to log into the qnap. Then it's in the home directory under .jriver/Media Center 21/Log.txt if you have logging turned on.
I suspect you have a bad file that MC's trying to parse and is crashing on. Of course it shouldn't crash on a bad file but it's difficult to catch all of these cases.
rcblackwell:
--- Quote from: bob on April 01, 2016, 10:30:11 am ---You'd have to log into the qnap. Then it's in the home directory under .jriver/Media Center 21/Log.txt if you have logging turned on.
--- End quote ---
Hi Bob,
Started JRiver to turn on logging. A couple of interesting things happened; the application loaded, allowed selection of songs and played without an issue. A message at the bottom of the screen indicated 29,000 + song files were in the library. Why was it crashing he other day and not now? Following a little testing I decided to import 12 or so short video's. Using the Library Import function the files were imported from a folder on the NAS to the Library. As the import was finishing, JRiver crashed. It started right back up. I immediately went to the logging screen and tried to open the log file. A message appeared advising Google Chrome could not be run as ROOT. Given this issue, I tried searching for the log file in the directory described above. Couldn't find it. I know the directory is hidden thus made sure to look for hidden files. No luck. Any thoughts on how to proceed from here?
rcblackwell:
--- Quote from: Junghwan on March 31, 2016, 11:28:13 am ---Memory problem? Not sure.
But 21.0.54 on my TS-251(8GB RAM) is quite stable.
--- End quote ---
It appears you may be correct on your assessment. An error turned up in the QNAP log today. It reads;
--- Quote ---Type Date Time Users Source IP Computer name Content
Warning 2016/04/03 07:02:58 PM System 127.0.0.1 localhost [Kernel] Out-Of-Memory. Kill process 20985(mediacenter21). To reclaim memory resources, try disabling some applications or consider expanding the system memory (if possible).
--- End quote ---
Looks like a memory upgrade may be required! Wish I had known this at the outset, I may have purchased a different NAS.
bob:
--- Quote from: rcblackwell on April 04, 2016, 11:15:44 am ---It appears you may be correct on your assessment. An error turned up in the QNAP log today. It reads;
Looks like a memory upgrade may be required! Wish I had known this at the outset, I may have purchased a different NAS.
--- End quote ---
You could try disabling some of the QNAP features that you aren't using (if you have any) to see if you can free up enough memory.
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