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Author Topic: JRiver for QNAP crashes sometimes. When will an updated Version be released?  (Read 7030 times)

gulp

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JRiver for QNAP crashes sometimes. When will an updated Version be released?
« on: May 25, 2016, 02:23:24 am »
I'd just like to ask, when the next update for QNAP will come out, as there were many releases for Windows in the meantime, while the QNAP version is still on an older level.
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Awesome Donkey

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Re: JRiver for QNAP crashes sometimes. When will an updated Version be released?
« Reply #1 on: May 25, 2016, 07:30:22 am »
If you follow this topic: http://yabb.jriver.com/interact/index.php?topic=104699.0 you'll see a new build is in QNAP QA right now, so hopefully it'll be released soon.

In the meantime, how does it crash? Do you have auto import enabled? Have you tried turning on logging and waiting for a crash and posting the log here?
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gulp

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Re: JRiver for QNAP crashes sometimes. When will an updated Version be released?
« Reply #2 on: May 25, 2016, 01:06:19 pm »
Thanks for the hint!!

And yes, I turned on auto import. Now I turned on logging and I wil report later.
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gulp

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Re: JRiver for QNAP crashes sometimes. When will an updated Version be released?
« Reply #3 on: May 26, 2016, 05:54:13 am »
Maybe you can help me first: log file is put under root/desktop, but I can't access this directory from GUI to put it into the forum.

Any idea how I can access this JRiver log on a QNAP as it's not put on the share but to the root directory by JRiver?
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gulp

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Re: JRiver for QNAP crashes sometimes. When will an updated Version be released?
« Reply #4 on: June 02, 2016, 06:08:40 pm »
Quote from: Awesome Donkey on May 25, 2016, 07:30:22 am
If you follow this topic: http://yabb.jriver.com/interact/index.php?topic=104699.0 you'll see a new build is in QNAP QA right now, so hopefully it'll be released soon.

In the meantime, how does it crash? Do you have auto import enabled? Have you tried turning on logging and waiting for a crash and posting the log here?

So here's the log now
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gulp

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Re: JRiver for QNAP crashes sometimes. When will an updated Version be released?
« Reply #5 on: June 06, 2016, 11:26:39 am »
Hi again, any clue from my log?
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bob

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Re: JRiver for QNAP crashes sometimes. When will an updated Version be released?
« Reply #6 on: June 06, 2016, 05:15:00 pm »
Nothing in the log in particular.
There are some files like this: (Skipping bad file on import).
/share/Musik/Jazz/ECM/Michel_Benita_Ethics-River_Silver-CD-FLAC-2016-NBFLAC/folder.jpg
I don't think a bad jpeg chould make it crash.
What is the DLNA device on your network?
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gulp

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Re: JRiver for QNAP crashes sometimes. When will an updated Version be released?
« Reply #7 on: June 07, 2016, 04:38:30 pm »
DLNA provider is JRiver on the QNAP and Twonky on a WD Mycloud. DLNA consumers are mainly a PS Audio DAC/bridge and TV's.
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bob

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Re: JRiver for QNAP crashes sometimes. When will an updated Version be released?
« Reply #8 on: June 07, 2016, 05:02:30 pm »
Quote from: gulp on June 07, 2016, 04:38:30 pm
DLNA provider is JRiver on the QNAP and Twonky on a WD Mycloud. DLNA consumers are mainly a PS Audio DAC/bridge and TV's.
The build which fixes the licensing should be out any day now.
There will be one following that which should help with crashes caused by DLNA devices.
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