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Author Topic: Playing a DVD causes a crash  (Read 1476 times)

wwolfe1

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Playing a DVD causes a crash
« on: June 04, 2016, 07:57:21 pm »

I just got an automatic update to MC21.  Now when I try to play a DVD the video starts and then immediately the screen goes blank and then reverts to the main menu.
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W. Wolfe

JimH

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Re: Playing a DVD causes a crash
« Reply #1 on: June 04, 2016, 07:59:04 pm »

Did you try rebooting?
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wwolfe1

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Re: Playing a DVD causes a crash
« Reply #2 on: June 05, 2016, 12:42:11 pm »

Yes - The DVD starts, shows the menu and then starts into the first video.  This is an instructional video with a menu.  The video should stop and allow the user to pick from the menu instead of starting with the first video.  After about 2 seconds into the first video the file closes and you are taken back to the main menu.  Didn't have this problem before the last upgrade and don't have the problem using other DVD players I have on my machine with this DVD.  To further confuse the issue I have a second instructional video that plays OK with MC21.
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W. Wolfe
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