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MC21 won't play video files [Solved]
macdonjh:
I have ripped approximately 100 TV episodes and approximately 60 movies. Every time I try to play a file (either by selecting the file and pushing the "play" button or by hovering over the file and selecting "play") I get a pop-up that says MC21 has unexpectedly shut down and am asked if I want to reopen.
What is going on?
blgentry:
Are the files imported into MC's library?
Are you trying to play them back with the Mac's screen, or to an external (HMDI) monitor?
What format are the files?
I've never had a significant problem playing video with MC21, so I'm asking questions to try to isolate what's going on.
Brian.
macdonjh:
Yes, this is new.
I believe all the files are in the library because MC21 displays the art work and I've done several library updates over the last couple of days (as we discussed in a different thread).
Gear: Mac mini with external hard drive that houses all video files (music files on internal drive). HDMI connection to my pre-pro and a Thunderbolt/HDMI connection to a monitor. Pre-pro connected to TV via HDMI.
Software: MC21 for library and playback, MakeMKV for ripping DVDs. DVD files are .mkv format.
Different topic: I did get The Matrix to play this afternoon. While it was playing I looked at the pre-pro display and saw it was receiving multi-channel LPCM. I also looked at Audio Path in MC21 and saw that MC21 was decoding 6-channel, 48 kHz audio, made no changes, and output 6-channel, 48 kHz audio. While the movie was playing I tried changing the output to Dolby Digital, but the pre-pro still received multi-channel LPCM.
We stopped playing The Matrix and tried to play The pink Panther and that's when this trouble started.
JimH:
Is the external drive a USB drive? Or a NAS?
blgentry:
--- Quote from: macdonjh on June 07, 2016, 06:08:05 pm ---HDMI connection to my pre-pro and a Thunderbolt/HDMI connection to a monitor. Pre-pro connected to TV via HDMI.
--- End quote ---
I've only played videos to my local display. I would think that MC can play videos to external monitors and TVs, but I don't know the details. I do know that you can set a few options for this at:
Tools > Options > Video > Display Settings
--- Quote ---MakeMKV for ripping DVDs. DVD files are .mkv format.
--- End quote ---
That's as ideal as it gets as far as I'm concerned. MC shouldn't have any problems with MKVs.
--- Quote ---Different topic: I did get The Matrix to play this afternoon. While it was playing I looked at the pre-pro display and saw it was receiving multi-channel LPCM.
--- End quote ---
Well that's interesting that it *did* play video at one point. LPCM is expected in this case. Why? Because MC sees the Dolby Digital or DTS audio track and immediately decodes it to 5.1 channels of uncompressed (PCM) audio. It then sends it to your pre-pro, uncompressed. If you want your pre-pro to decode for some reason, then you need to tell MC to send a DD or DTS *bitstream* to the pre-pro. Note that this means that MC can not do any processing at all: No equalization, volume leveling, parametric eq... nothing. You can set this option at:
Tools > Options > Audio > Settings > Bitstream > (choose which format(s) to bitstream)
--- Quote ---We stopped playing The Matrix and tried to play The pink Panther and that's when this trouble started.
--- End quote ---
Weird. I'd reboot the Mac, even though Macs rarely need rebooting. I'd probably "reboot" the pre-pro and the TV too for good measure.
Let us know what happens with this.
Brian.
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