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Author Topic: Issues activating MC 22 new install  (Read 1644 times)

tok20000

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Issues activating MC 22 new install
« on: September 24, 2016, 10:00:01 am »
JRiver administrators,

I purchased MC21 with the ability to upgrade to MC22 when it came out (your early bird special).
I just put together a new audio computer, and I loaded MC22 onto it.
I then restored my license key.
Then I tried activating MC22.
AND IT DID NOT ACTIVATE. It gives me a message that my key is not for MC22, and would I like to upgrade...
So how am I to activate MC22??? I could not find MC21 to download first and activate.

Thanks for the help.

Keith Forrest
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Awesome Donkey

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Re: Issues activating MC 22 new install
« Reply #1 on: September 24, 2016, 10:08:12 am »
When did you purchase? Make sure you're using the latest version (22.0.28, which can be found in the sticky topic in this forum section).
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JimH

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Re: Issues activating MC 22 new install
« Reply #2 on: September 24, 2016, 04:57:16 pm »
Install MC22 first, then restore your license.  Details are here:

http://wiki.jriver.com/index.php/Restoring_a_License
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